Job Purpose:
Reporting to the Branch Manager and operating within set policies, guidelines and regulations, the job incumbent will be responsible for providing quality service to high-net worth retail clients and acquiring new opportunities with the objective of delivering exceptional sales performance and help in increasing the bank's market share & profitability.
Key Responsibilities:

Performing regular banking related duties and working closely with Bank’s customers to understand their financial needs and provide customized solutions from our range of products and services
Identifying, developing and retaining high value retail customers through excellent customer service standards
Proactively identifying opportunities to cross sell related banking and non-banking products and services
Providing direct “hands on” sales support to generate and convert quality leads into profitable sales
Ensuring dedicated service to customers through close follow-up, dedicated attention and effective coordination
Ensuring high level of service standards including high level of ethics and integrity in line with SBM values
Assessing the risks and impact from both the client’s and bank’s perspective

Qualifications, Experience & Skills:

Degree in banking/marketing or any other relevant field
3 years’ proven experience in sales and customer service
Excellent knowledge of banking products and regulations
Self-motivated and result-oriented
Excellent skills in:

Communication and interpersonal
Building on customer relationship
Networking and presentation
Negotiation and selling
Time management and organizational skills


Extrovert, dynamic and pro-active
Be customer centric
Ability to work diligently to meet targets
High level of integrity and professionalism

Closing: 18th February 2023.