• MTN
  • Nigeria, Lagos
Mission:


To lead the development, execution, and governance of strategic partnerships and ecosystem initiatives that drive growth, innovation, and customer value within the Fixed Broadband (FBB) division.


Description:


Develop and execute strategic partnership frameworks aligned with FBB objectives.
Identify, onboard, and manage ecosystem partners, processes and dashboards across technology, content, and service domains using advanced project management and analytics methodologies.
Drive co-creation initiatives with partners to enhance customer experience and value propositions.
Lead commercial negotiations, contract management, and partner governance.
Balance innovation with compliance and risk management.
Review market and contribute to the development of marketing strategies for MTNN FBB, demonstrating an understanding of MTNN direction and business strategies.
Develop, implement, and monitor partner performance KPI’s ensuring compliance with agreed KPIs.
Establish and maintain regular Partner and Eco-system governance processes. 
Monitor and optimize commercial outcomes from partnerships (e.g., revenue share, customer acquisition, ARPU uplift).
Facilitate all meetings and provide readout to program leadership and key stakeholders.
Collaborate with stakeholders on administration of contracts to ensure performance, resource plans, and payments are met in adherence with the project plan.
Identify and escalate contractual issues problematic or inconsistent with company processes. 
Create Partnerships and Eco-systems notifications, participates in requests for proposals and various other contractual documentation. 
Maintain current knowledge of relevant contractual procedures and practices to appropriately analyze terms and conditions of contracts.
Evaluate operational issues and considerations in vendor contract enforcement and work with key stakeholders to administer well plans.
Create standardized material, forms, and documents for Partnerships and Eco-systems contract administration and management.
Provide support to various teams in terms of contract documentation interpretation.
Manage incentives and penalties, as appropriate, to drive the required Partner performance.
Train and develop personnel in the effective use of tools, products, and procedures and delivery training.
Participate in tool selection and development of vendor management tools


Education:


First  degree in Social science or any relevant discipline 
Post graduate degree in a related field or an MBA is an advantage 


Experience:

9 - 17 years’ experience including: 


Manager track record of 3 years or more; with at least 3 years in relevant sector/ industry 
Worked across diverse cultures and geographies advantageous
4 years management experience in telecommunication industry and customer negotiations 
Strong negotiation, stakeholder engagement, and ecosystem orchestration skills
  • Ikoyi