Purpose of Job.


The Administrative Assistant will be responsible organizing and coordinating general administrative issues as per the SACCO policies.


Reports to : Chief Executive Officer

Duties and Responsibilities


Scheduling and calendar management – coordinating meetings and events, and organizing travel and training schedules.
Communication management – handling phone calls, emails, and other correspondence; acting as a liaison between staff and clients.
Document management – drafting letters, reports, presentations, and other business documents.
Filing and data entry – maintaining organized physical and electronic filing systems.
Office operations – ordering stationery, water, other refreshments for staff and visitors, and other office supplies; managing inventory.
Reception duties – receiving visitors, directing them appropriately, and responding to inquiries.
Guide and supervise outsourced support staff.
Manage cleanliness of the offices.
Any other lawful duties that may be assigned from time to time.


Qualifications


Diploma in Cooperative Management, Business or Banking, Office Administration, or related fields.
A minimum of a C+ grade in the Kenya Certificate of Secondary Education (KCSE).
A minimum of three (3) years of experience, preferably in a financial institution, banking, or SACCO sector.
Proficiency in computer applications such as MS Office applications, Google Workspace, and familiarity with information technology and digital tools.
Strong communication and customer service skills.
Ability to handle confidential information with keen attention to detail.
A fast learner with the ability to multitask effectively.
Familiarity with regulatory requirements relevant to the SACCO sector will be an added advantage.


Other Competencies


Strong organizational skills.
Good time management skills.
Ability to work with minimal supervision.
Incident and problem management.