IT Technical Analyst (United States, )

3moOpen to new opportunities

**Optimized IT Systems**: Improved system performance by implementing advanced monitoring tools, reducing downtime by 25%.
**Streamlined Processes**: Automated repetitive tasks using PowerShell scripts, increasing efficiency across IT operations.
**Delivered Complex Projects**: Led the migration of legacy systems to cloud-based infrastructure, completing the project under budget and ahead of schedule.
**Enhanced Security**: Implemented multi-factor authentication (MFA) for the organization, boosting security and compliance.
**Improved User Experience**: Designed and deployed a ticketing system that reduced resolution times by 30%.