Key Responsibilities

Document Verification and Processing



Review inbound and outbound documentation for completeness and accuracy. Verify that all operational activities are tagged correctly for invoicing purposes. Communicate with relevant teams to address and resolve discrepancies.



Invoicing Preparation



Batch all verified documentation in preparation for invoicing by the Office Administrator. Ensure that documentation is aligned with operational activities and invoicing requirements.



Filing and Record-Keeping



File all operational documentation systematically, ensuring easy retrieval and compliance with company standards. Maintain accurate and up-to-date records in both physical and digital formats, as required.



Compliance Support:



Assist the Compliance Officer as needed, including: Participating in audits. Checking documents for compliance. Drafting procedures and forms.



Reception Duties



Assist the Office Administrator with reception tasks, including greeting visitors, answering calls, and directing inquiries to the appropriate departments. Ensure the reception area is tidy, professional, and welcoming. Support general office administrative duties as needed.



Key Competencies and Skills


Exceptional attention to detail and organizational abilities.
Strong multitasking and time management skills.
Professional communication and interpersonal skills for engaging with clients and staff.
Proficiency in basic office tools such as Microsoft Office (Word, Excel, Outlook).
Ability to handle confidential information with discretion.


Qualifications and Experience


Grade 12 diploma or equivalent.
Prior experience in an administrative, clerical, or reception role is an advantage.
Familiarity with logistics or operational documentation processes is desirable.