Key Responsibilities:


Welcome patients and visitors warmly, providing prompt and helpful assistance.
Register patients accurately and manage patient records in line with medical and administrative protocols.
Schedule appointments and coordinate with clinical departments as needed.
Handle inquiries and resolve complaints in a professional and empathetic manner.
Maintain confidentiality and integrity in handling patient information.
Support billing and payment processes in collaboration with the finance team.


Qualifications & Experience:


HND/BSC in Health Information Management or related field.
1–2 years of relevant experience in a hospital or healthcare setting.
Good knowledge of patient data management and hospital information systems.
Strong interpersonal, communication, and problem-solving skills.
Proficiency in Microsoft Office and data entry tools.
High level of discretion, empathy, and attention to detail.