Key Responsibilities:


Welcome patients and visitors warmly, providing prompt and helpful assistance.
Register patients accurately and manage patient records in line with medical and administrative protocols.
Schedule appointments and coordinate with clinical departments as needed.
Handle inquiries and resolve complaints in a professional and empathetic manner.
Maintain... confidentiality and integrity in handling patient information.
Support billing and payment processes in collaboration with the finance team.


Qualifications & Experience:


HND/BSC in Health Information Management or related field.
1–2 years of relevant experience in a hospital or healthcare setting.
Good knowledge of patient data management and hospital information systems.
Strong interpersonal, communication, and problem-solving skills.
Proficiency in Microsoft Office and data entry tools.
High level of discretion, empathy, and attention to detail.
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  • Customer Care
Job Summary:

The Pharmacy technician is responsible for helping the Hospital Pharmacist to prepareanddispense medications to patients undergoing treatment in the Hospital.
They also helpthePharmacist ensure the Branch Pharmacy has the right amount of inventory to meet patient needs and undertake other tasks under the supervision of the Hospital Pharmacist toprovide excellent customer service... and ensure the Hospital’s Pharmacy runs smoothly.

JOB RESPONSIBILITIES Clinical:

Accepting written prescriptions or refill requests from patients; reviewing prescriptioninformation for completeness and accuracy.
Complete patients’ paperwork related to the filling of prescription when required.
Assemble/prepare, label and dispense medications to patients, using the correct dosages, formulation & materials for each individual patient.
Obtain Pharmacist’s approval on each patients’ prescription before final dispensingof medications to patients.
Answer basic patient questions how to use their medicines safely when they return home or tothe Ward. Explain how to reduce medication side effects. Listen to all patients’ concerns; escalating such concerns to the Branch Pharmacist or the Head, Pharmacy Services whennecessary.
Take assigned Call Duty as per Hospital/Department guidelines.

Clerical

Clean and sterilize surfaces & equipment and prepare the Pharmacy for opening or beforeeach new shift.
Ensure the Hospital Pharmacy is tidy and properly arranged to make the identificationof products faster & easier and medicines are stored appropriately and securely.
Complete and/or update relevant patient documentation in their File and/or electronic Patient Information (PIS) system.
Rotate stock, remove expired medications and carry out other Pharmacy inventory control duties.
Assist the Hospital Pharmacist (or in their absence) to conduct re-ordering, receiving, stocking and labelling medications & related products; monitoring the condition &quantityof such items to prevent stock-out, overstocking, deterioration or expiration. 
Assist the Hospital Pharmacist with processing insurance (HMO) claims as needed.
Prepare & submit accurate reports on medication/consumables use during a givenperiod(weekly, monthly etc.).
Attend and participate in various Unit, Facility or Department meetings as required.
Cooperate with the Hospital Pharmacist and/or Hospital Management to support the smoothrunning of general Hospital Operations in one’s assigned Facility
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  • Pharmaceutical
JOB DESCRIPTION
Administrative:

Practice active listening and excellent communication skills with patients, their families, and facility staff, addressing patient concerns as the highest priority.
Participate in the weekly work schedules and call duty rosters.
Comply with all CarePoint clinical, billing & medical records protocols and other company policies.
Protect patients and Hospital... employees by adhering established health and safety policies regarding infection-control policies and protocols, handling of instruments, storage of drugs, disposal of sharps and other potentially dangerous equipment and Controlled Substance regulations.
Ensure quality of care and protect the Hospital Community by adhering to professional standards, Hospital policies and procedures, federal, state and local requirements and Safe Care standards; actively participate in the SafeCare quality improvement activities.
Maintain the level of CME points required to retain relevant professional accreditations and the ability to practice.
Support teamwork by promptly communicating appropriate information, responding to requests, and participating in team problem-solving efforts.
Contribute to team efforts by accomplishing related results as needed.
Any other duties as assigned by the Principal or Senior Medical Officers or Clinical Director.

Clinical Services:
Provide Primary Care Services as follows:

Examine patients for illness or injury; provide urgent/emergency medical services (including resuscitation, stabilization and assessment and diagnosis, treatment, and referral as necessary).
Collect, record, and maintain patient information, such as medical history, reports, and examination results. Document treatments on digital charting software, adhering to CarePoint Hospital’s medical charting standards, including ongoing progress notes and test results.
Assess the urgency and severity of presenting problems through history-taking, examination, and investigation. respond to patients' medical/health problems by referring to their history.
Carry out investigation and diagnosis, plan and provide treatment to patients in the form of medicines and other therapies, referring them to specialist providers as necessary or appropriate.
Recommend and, where appropriate, conduct appropriate patient treatment or intervention procedures or options, including but not limited to prescribing, minor surgery and other general practice procedures, counselling, psychological interventions, advising and education.
Refer or order laboratory tests, radiological and/or other diagnostic investigations, interpreting such results as required.
Discuss and analyze any possible side effects of prescribed medications with patients and/or their family members or caregivers.
Provide ongoing care and support for people with chronic and terminal conditions to reduce deterioration, increase independence and reduce suffering, referring, where relevant, to appropriate service providers.
Work closely with nurses, technicians, and other medical staff to contribute to the clinical team’s ability to deliver excellent patient services and support efficient management, coordination and the planning, delivery & evaluation of quality patient care.
Provide health education, counselling and information to patients and their families or caregivers regarding their medical condition(s), treatment options and on how to improve their health through preventative care strategies of nutrition, exercise, and hygiene

Expected Skills and Competencies

Education, Qualifications & Experience Education MBBS from an accredited institution. Valid and up-to-date Medical Practice License. Previous Experience 2 - 4 years’ post-qualification relevant work experience.
Working knowledge of relevant healthcare laws & regulations.
 Computer Skills (EMR, MS Office & the Internet)
 Communication Skills – oral & written
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  • Medical
  • Healthcare
Job Summary

This role is responsible for handling all diagnostic level x-radiation, imaging equipment and its associated instrumentation in the production of medical images of the human body and in the performance of radiologic procedures such as using radiation in the form of x-rays, magnetic resonance imaging and ultrasound to assess, diagnose and treat patients for a variety of injuries and... diseases.

Duties and Responsibilities

Preparing examination rooms for patient examinations.
Positioning patients and equipment, explaining the procedures, and ensuring patients' comfort.
Performing diagnostic imaging to obtain clear, usable images.
Inserting commands and data into the computer to document and specify the scan sequences, and monitoring the video display to adjust the density or contrast.
Monitoring patients during examinations, ensuring their safety, and following procedures to prevent unnecessary exposure to radiation.
Producing diagnostic images, reporting important information to the Physician, and updating patients' records.
Organizing the daily procedure schedules for emergencies and monitoring radiographic supplies.
Performing administrative tasks, such as answering technical questions, scheduling appointments, and offering pre-procedure advice.
Performing scheduled maintenance and emergency repairs on radiographic equipment.

Requirements

An Associate's or Bachelor's Degree in Radiology.
A license to practice Radiography.
Good organizational, time management, and analytical abilities, and attention to detail.
The ability to lift heavy weights without assistance.
Strong communication and interpersonal skills, empathy, and compassion.
Good mathematical abilities and technical skills.

Salary

N150,000 - N200,000 Monthly.
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  • Medical
  • Healthcare
Job Role:
Working as part of a team to deliver babies and provide antenatal and postnatal advice, care and support to women, their babies, their partners and families, plan and provide medical and nursing care to patients in the hospital who are suffering from chronic or acute physical or mental ill health. Promote and restore patients' health by completing the nursing process; collaborating with... physicians and multidisciplinary team members; providing physical and psychological support to patients, friends, and families; supervising assigned team members.
Job Responsibilities:

RM will examine and monitor pregnant women, assess care requirements and write care plans, and undertake antenatal care in CarePoint hospital.
Carrying out screening tests, providing information, emotional support and reassurance to women and their partners, taking patient samples, pulses, temperatures and blood pressures, caring for and assisting women in labour.
Monitoring and administering medication, injections and intravenous infusions during labour, monitoring the foetus during labour.
Advising about and supporting parents in the daily care of their newborn babies, helping parents to cope with miscarriage, termination, stillbirth and neonatal death.
Writing records, tutoring younger nurses/midwives
Assist with checking in patients, doing triage work for doctors and generating initial insurance paperwork.
Work closely with doctors to keep patients and their family members updated on test results or treatment recommendations.
Make arrangements for patients that are deemed to need care requiring them to be admitted to the hospital for one night or longer.
Perform gynecological exams, educate patients on health, nutrition, and family planning
Take patient vital signs, perform tests to obtain information about patients’ medical conditions.
Counsel expectant mothers on birthing plans, including hospital care, birthing centers, and other options.
Provide emotional care for mothers during birth, arrange prenatal planning and care for mothers.
Prepare for birthing by following all health and safety standards
Coach mother through birthing process, perform deliveries and assist caesareans, tend to the health and well-being of both the baby and mother during the process.
Assist surgeons and physicians in caring for the mother during complicated births
Weigh and measure newborns, monitor patient’s vital signs and heart rate during birth.
Study patient history and health assessments.
Communicate stages of birth to family members.
Explain and demonstrate breastfeeding techniques.
Monitor patient postpartum and be available for questions or concerns
Participate in research and further educational opportunities
Perform CPR or other emergency measures if needed
Establishes a compassionate environment by providing emotional, psychological, and spiritual support to patients, friends, and families.
Promotes patient's independence by establishing patient care goals; teaching patient, friends, and family to understand condition, medications, and self-care skills; answering questions.
Assures quality of care by adhering to therapeutic standards; measuring health outcomes against patient care goals and standards; making or recommending necessary adjustments; following hospital and nursing division's philosophies and standards of care set by state board of nursing, state nurse practice act, and other governing agency regulations.
Resolves patient problems and needs by utilizing multidisciplinary team strategies.
Maintains safe and clean working environment by complying with procedures, rules, and regulations; calling for assistance from health care support personnel.
Protects patients and employees by adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations.
Documents patient care services by charting in patient and department records.
Maintains continuity among nursing teams by documenting and communicating actions, irregularities, and continuing needs.
Maintains patient confidence and protects operations by keeping information confidential.
Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
Maintains nursing supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; using equipment and supplies as needed to accomplish job results.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Maintains a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem-solving methods.
Contributes to team effort by accomplishing related results as needed.
Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and Safe Care standards.
Active Participation in the SafeCare quality improvement activities.
Any other requirements assigned by HR/Head of Nursing Services 

 

Key Skills & Competencies:

Bachelor’s degree from an accredited School of Nursing and Midwifery and certification from the Nigeria Nursing/Midwifery Council.
Ability to multitask, prioritize, and manage time efficiently
Excellent verbal and written communication skills
Compassionate and caring of patients
Able to work in an intense, concentrated environment
Calm and cool-headed with a positive attitude
Able to work nights, weekends, extended hours, and holidays
Good leadership skills; able to mentor and educate.
Active Participation in the SafeCare quality improvement activities.
Strong ability to work well on a team.
Advanced knowledge of EMRs
Excellent time management with good interpersonal skills.
Patient Oriented with excellent counselling skills.
Excellent communication and people skills.
Attentive to details.
Ability to keep patients calm and focus under pressure.
Critical thinking skills.
Exceptional organizational and leadership skills.
Aptitude in resolving issues and conflicts.

Excellent listening skills.

Ability to show sensitivity and empathy.
Ability to remain focus, patient and calm under pressure.
Ability to cope with emotional situations
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  • Medical
  • Healthcare
Job Summary

This role is responsible for examining patient’s eyes to diagnose vision problems and eye diseases and test patients’ visual acuity, depth and color perception, and ability to focus and coordinate the eyes.
The optometrist prescribes eyeglasses and contact lenses and provide vision therapy and low-vision rehabilitation.

Key Result Areas (KRA)

The key result areas of this role... are:
Clinical Care:

Provide basic optometric examinations including: pupillary reflexes, tonometry, keratometry, evaluation of muscle balance, stereopsis, phorias, vergences, slit lamp examination visual acuity, lensometry and indirect ophthalmoscopy to diagnose eye diseases or infections such as glaucoma or colour blindness.
Perform eye examinations for new and established pediatric or adult patients as well as follow-up exam for established medical patients in the ophthalmology practice.
Perform triage and screening for acute or unscheduled patients.
Analyze test results and develop treatment plans.
Prescribe and supply contact lenses and other visual aid.
Prescribe ophthalmic medication to treat eye diseases or infections within the scope of practice.
Provide preoperative and postoperative care to patients undergoing eye surgeries, such as cataract patients, as well as to patients who have had laser vision correction or other eye surgery.
Appropriately refer patients to ophthalmology subspecialties as indicated by the patients’ needs for care.
Assist in medication refills for the optical department.

Counseling:

Educate and counsel patients on contact lens care, visual hygiene, lighting arrangements and safety factors.
Offer advice and reassurance about vision-related matters to patients.
Offer help and advice to patients choosing frames and lenses.
Provide advice on therapeutic procedures to correct or conserve vision.

The Person

Minimum academic qualification of Doctor of Optometry (OD)
3 to 5 years relevant work experience preferably in the Health sector.
Membership of a relevant professional body such as Nigerian Optometric Association (NOA) or Optometry and Dispensing Optician Board of Nigeria (O.D.O.B.N).
Knowledge of the Microsoft office package.
Outstanding communication (oral and written), interpersonal and people management skills.
Possess high degree of accuracy and attention to details.
High level of problem solving and critical thinking skills.

Working Conditions

The Optometrist is required to sit for extended periods of time and operate a variety of specialized optical instruments and equipments and a computer which requires dexterity of hands and fingers.
The person is required to have fine motor skills and visual acuity.
The person must also be physically able to engage in constant talking and listening.

Salary

N200,000 - N250,000 Monthly.
 more
  • Medical
  • Healthcare