Job Description

PURPOSE OF THE ROLE:


A self-motivated, customer service orientated cleaning supervisor required to manage a team of commercial cleaners and general workers.


KEY PERFORMANCE AREAS

Supervisory / Leadership / Managerial Complexity:


Directing, guiding, motivating and influencing all cleaners, general workers to enable effective service delivery.
Advise Managers, who will be responsible for day-to-day management of Cleaning and Hygiene at the respective sites.
Employee relations and collaborative teamwork
Contribute as part of the BSS Team


​​​​​​​Role Complexity:


High standards of service delivery at all levels.
Investigate, propose and implement innovative and quality Cleaning and Hygiene solutions.
Ensure the implementation of, policies and procedures.


​​​​​​​Responsibility towards:


Direct reports, Contracts Manager
Matrix reports, Executives and Managers
Key customers, All.
Key suppliers, Outsource Soft Services Vendors
Relations, All suppliers, contracted consulting companies, all internal clients


​​​​​​​EDUCATION:


Matric


​​​​​​​EXPERIENCE:


3-5 years' experience in a major corporate environment in the cleaning and hygiene field


​​​​​​​KNOWLEDGE:


Risk Management
ISO 9001
SHE Management
Computer literacy


​​​​​​​SKILLS:


Problem solving and feedback Skills
Communication
People management
Conflict resolution
Time management, specifically the ability to prioritise
Proactive planning


​​​​​​​BEHAVIOURAL QUALITIES:


Service orientated
Patience
Team player
Ability to handle stress
Ability to handle fast pace and rapid change
Consultative approach
Self-starter


​​​​​​​WORKING CONDITIONS:


Should there be the requirement, the ability to work long hours under constant work pressure.
Ability to travel to regions and at times with short notice. ( Stay away from home )
There may be a requirement on occasion to work weekends.


Closing Date 29 August 2025