Key Responsibilities:

Invoicing & Account Management


Prepare and issue accurate invoices for goods or services rendered.
Ensure all billing aligns with agreed customer terms and delivery confirmations.
Maintain updated records of customer accounts and payment status.


Receivables Tracking & Follow-Up


Monitor accounts receivable ledger to identify overdue accounts.
Follow up on outstanding payments via calls, emails, and formal reminders.
Resolve customer billing disputes or discrepancies promptly.


Reconciliation & Reporting


Reconcile customer accounts regularly to ensure records are accurate and up-to-date.
Prepare weekly/monthly aging reports and share updates with the Finance Manager.
Identify and flag high-risk accounts or patterns of late payments.


Documentation & Compliance


Maintain accurate filing of invoices, receipts, and payment confirmations.
Ensure compliance with internal credit policies and external audit requirements.
Assist in the development and enforcement of credit control policies.


Stakeholder Coordination


Liaise with the Sales, Logistics, and Customer Service teams to verify deliveries and resolve issues.
Provide input on creditworthiness of clients and suggest credit limits or terms.
Support external auditors and tax consultants with relevant documents.