Project and personnel management


Overall ownership and responsibility for achieving profit targets throughout the East Africa region and across all CSC practice areas
In conjunction with the Finance Manager ensure accurate and timely forecasting
Day to day management and professional development of all CSC personnel
Manage and drive the commercial and quality aspects of all live projects
Ensure all projects are being delivered on time and in budget
Project and resource planning to maximise team utilisation, working closely with EMEA colleagues
Identify and resolve consultant skill gaps and department needs and implement new strategies to increase quality and efficiency, including short focus training sessions for the team


Business development


Hold meaningful client relationships that directly contribute to individual sales and service line targets
Support the development of innovative products and services that address client need that help maintain the Company at the forefront of the sector
Overall responsibility for all CSC client proposals
Seek opportunities to develop multi-service line opportunities that showcase the full range of Control Risks’ capabilities to support clients.
Maintain, build and develop a strong network of existing and future client contacts within the design, construction and infrastructure sectors and consistently develop the company’s positioning with them to enhance business development and secure higher fee-earning engagements.
Become involved in the dynamic account management environment in conjunction with the management team and global M&P colleagues
Client delivery
Delivery, management and coordination of all CSC related consulting tasks, with particular emphasis building sustainable, long term client relationships
Service multiple consultancy assignments concurrently working in collaboration with service line leads to utilise regional resources as necessary
Support the development of innovative consulting products and services that address client need, and that help maintain the Company at the forefront of the sector.


Requirements


Experience of operating and delivering projects in Africa, including in high risk environments
Proven experience of successfully driving teams to reach the strategic and operational goals
Commercially astute when planning and pricing project in terms of time, resource and outcomes
Proven experience of effectively assisting, reviewing, and providing feedback to team members and improving output
Relevant role of having successfully built effective and strong client relationships
Professional qualifications and membership in field
Project management skills within a commercial/consulting environment
Strong commercial focus (financial management skills, legal and contractual skills) and leadership
Good client (both internal & external) management and consulting skills
Effective decision making & judgment
Assertiveness and drive with strong influencing skills
People leadership skills, including the ability to inspire and drive the performance of a team of security professionals
Strong interpersonal skills – building trust & rapport
Excellent communication skills – written & oral (informal and presentation to board level)
Analyses situations and looks at broader picture
Realigns the team to drive organisational success
Innovates to create and deliver value to meet the needs of the organisation, its market and clients
Makes decisions which drive high performance and meet client needs
Balances risks with decision making, being prepared to mitigate risk
Acts decisively and makes tough decisions even when under pressure
Drives self and team to deliver against objectives and to meet client needs
Leads by example – sets and generates commitment to goals, managing team to meet / exceed targets
Inspires a determination to achieve high standards