Objective:

To establish a secure, efficient, and transparent digital voucher system that enables registered beneficiaries to redeem pre-defined hygiene and Menstrual Hygiene Management kits from Local Vendors in Pulka, ensuring accountability and real-time tracking.

Scope of Services Required:


Digital Voucher System Development & Management:

Develop a secure e-voucher/mobile voucher platform (Mobile app) for issuing, distributing, and redeeming vouchers.
Assign unique voucher codes/PINs/QR codes to beneficiaries for fraud prevention.


Beneficiary Profiling & Verification:

Create digital profiles for beneficiaries with necessary verification (Name, photo etc).
Ensure data protection compliance in beneficiary data management.


Vendor Onboarding & Payment Processing:

Recruit and onboard authorized vendors to distribute kits upon voucher redemption.
Provide vendors with a secure system (mobile app) to validate and process voucher redemptions.
Facilitate automatic reimbursement to vendors upon successful redemption.


Real-Time Monitoring & Reporting:

Provide a dashboard for real-time tracking of voucher issuance, redemptions, and stock levels.
Generate automated reports on beneficiary reach, redemption rates, and vendor transactions.




Expected Deliverables:


Fully functional digital voucher system (accessible via basic phones/smartphones).
Monthly Reconciliation reports and Beneficiary reached (vouchers issued vs. redeemed).
Dispute resolution mechanism for failed transactions.


Eligibility Criteria for FSPs:


Registered financial institution/payment service provider with a valid license.
Proven experience in digital voucher systems, mobile money, or humanitarian CVA programs.
Ability to deploy in Pulka, Gwoza LGA
Compliance with financial regulations and data privacy laws.


Submission Requirements:

Interested providers should submit:


Company profile and relevant certifications. (CAC, TIN Cert, tax clearance, SCUML and other relevant certs)
Examples of past work in CVA
Technical capacity statement (platform features, security, scalability).


Key Clarifications:


Beneficiaries receive digital/physical vouchers to redeem pre-defined kits (no cash out option).
Vendors are reimbursed digitally after successful redemption.


Total Beneficiaries to be reached: 1500

Items to be distributed:




S/N
Menstrual Hygiene Kits: DESCRIPTION
Unit


1
20 Litre Plastic Bucket with Lid 
Pcs


2
5 Metres Linen Rope
Pcs


3
Women Under wear Pants Cotton
Pcs


4
Bathing Soap 250grams
Pcs


5
Laundry Soap 250grams (Multi- Purpose)
Pcs


6
Disposable Sanitary Pads 30 counts Vironi
Pcs


7
Cloths Pegs- Big size
Pcs


8
Carry Bag Medium Size
Pcs




 




s/n
Hygiene Kits: Description
Unit


1
Jerrycan (25  litres), non-collapsible
Pcs


2
Jerrycan (10 litres), non-collapsible with Partner visibility on both sides 
Pcs


3
Bucket (20 litres) with lid
Pcs


4
Kettle (2 litres) with lid, plastic
Pcs


5
Child potty with lid 
Pcs


6
Laundry bar soap (250 grams)
Pcs


7
Bathing bar Soap (250 grams)
Pcs


8
 Toothbrush, standard large size 
Pcs


9
Toothbrush, standard small size 
Pcs


10
Toothpaste, standard tube 125 grams
Pcs


11
Solar-powered torch (medium 1200amh)
Pcs


12
Carry bag big size
Pcs


13
Vaseline Blue seal Big size
Pcs