Provide administrative support services to the hospital/facility
Developing and implementing strategies for process improvement for efficiency in service delivery for enhanced business growth.
Enforce customer service excellence standards
Coordinate the implementation of performance appraisal system
Enforce SHG standards, rules, and regulations
Improve Revenue collection and close gaps for wastage and fraud 
Prudent cost management, 
Management of employees.
Coordinate development and implementation of work planning, target setting and reporting
Coordinate implementation of strategies, plans and programs to achieve desired outcomes as set out.
Supervise, coordinate, and manage prudently all areas of health services, including human resources, finance, and information technology
Ensure compliance to all statutory guidelines and best practices 
Manage media relations within the region
Determine training needs for the facility
Always ensure Security for the facility
Ensure Housekeeping is discharging its mandate to keep the facility standards of cleanness
Coordinate and implement staff welfare schemes .
Ensure Catering services are of high standards and meeting clients expectations
Ensure preventive Repair & Maintenance is carried out timely for efficient functioning of biomedical equipment and other equipment/machines to aid in the healthcare of patients
Oversee sales and marketing with clear set targets for business growth
Ensure Staff welfare is prioritized and taken care of timely and in accordance with laid down procedures and regulations
Carry out Customer satisfaction/experience surveys to determine the satisfaction levels of our clients
Coordinate and supervise Asset management and Inventories
Promote corporate social responsibility activities that enhances the brand
 Coordinate business process and re-engineering of the same