Hi! Need some advice. There’s a woman in my team who has a difficult life situation - she has two kids and takes care of her elderly mother. She often makes mistakes in her reports. I’ve been quietly fixing them and not criticizing her.
But lately I’ve been thinking about replacing her with someone who makes fewer mistakes. I know this would really upset her.
What would you do in my place?

  • I think the first action you should take is to sit down with her and talk to her to find out exactly what is the cause of her laxity in her reports.... Walk her through her mistakes from an evaluative-supportive and capacity-building approach to encourage her. Replacing her with someone else will elevate her psychological pressure she is already going through. Remember, everything we do, nothing should be done to cause harm to a human being knowingly more

  • I would meet with her and see if she would get help to help her improve.

  • As a supervisor, in case you are, kindly help her improve.