This role is a permanent full-time position.


As a Lead Reporting & Governance , you will be responsible to lead, develop and manage the performance of the South32 Global Business Services (GBS) R&G function. To effectively manage the timely execution of mandated activities; with effective delivery of all relevant functional services, in accordance with the Standards, Policies, Standard Operating Procedures and regional legislation, to all South32 customers.


Other key responsibilities include, but aren’t limited to:


Lead a team to drive operational excellence, ensuring services are delivered in a compliant, timely, and customer-focused manner, meeting performance metrics;
Develop and implement strategies to manage staff performance, including addressing poor performance, conflict resolution, and identifying training needs;
Foster functional integration within GBS, facilitating end-to-end data integration processes while identifying and mitigating risks;
Provide comprehensive performance reporting against Service Level Agreements (SLAs) for all GBS services;
The Risk Management expert / advisor to the group. Drive risk management and assurance activities across GBS, ensuring effective mitigation strategies are in place;
Conduct Root Cause Analysis sessions to identify process gaps and drive continuous improvement initiatives.


ABOUT YOU:

You will have experience and demonstrate capability in the following:


Minimum 5 years relevant professional experience, of which at least 2 years in a managerial position;
Working knowledge of process improvement and methodology;
Experience in provision of strategic direction for function;
Display excellent interpersonal skills to build and maintain strong business relationships with all key stakeholders;
Working knowledge and at least 3 years experience in recognised Risk Management methodology.


Qualifications for this role are:


Degree in Business/ Commerce/ Finance or related disciplines.