Primary Responsibilities:
Project Management

Oversees the development, implementation, and execution of multiple projects through all phases of project lifecycle.
Coordinates with internal project stakeholders and external vendors to define timeline, budget, schedules, scope while controlling scope and budget creep.
Defines project goals and objectives, and then oversees development, tracking, and monitoring of project plans, reporting out to project leadership.
Spearheads business analysis functions throughout the project lifecycle including defining business requirements, business process development and/or re-design, and testing functions
Delivers defined, approved projects on-time, on budget and within scope.
Steers projects and initiatives around potential resources and other conflicts.
Defines and implements the communication approach for projects risks and issues.
Manages the project team, including internal and external resources.
Drives technology and services evaluation process to determine value-add to the organization.

Change Management

Directs and creates capability building and systems training for end-users.
Collaborates with the Technology Support Services for end-user support plans.
Provides training on systems.
Acts as the point of contact for third party vendor professional services.

Technology Collaboration

Collaborates with the business stakeholders to identify projects to meet business goals and priorities, and continually improve the organization
Develops and maintains strong relationships with stakeholders that promote trust and increase efficiency and effectiveness.
Works closely with stakeholders to ensure systems and data integrity.
Maintain current knowledge of industry trends, concepts, practices, and procedures for effective technology business services.
Develop and maintain relationships with external IT vendors and service providers.

Qualifications:

6 or more years of experience in technology or business and industry.
4 or more years leading and managing complex, enterprise-wide technology implementation projects.
Bachelor’s Degree in Information Science, Business Management or a related field required.
Solid understanding of current and emerging infrastructure & operations technologies and practices, and how other enterprises are employing them.
Demonstrated ability to deliver technology solutions that are aligned to business needs.
Proven analytical and problem-solving skills, oral and written communication skills, and ability to direct simultaneously multiple priorities.
Strong understanding of software development lifecycle and principles of application and data architecture.
Experience in a global, multicultural environment with multiple stakeholders and priorities.
Proven ability to effectively manage people.
Experience evaluating, selecting, and managing external vendors.
Able to work collaboratively across the entire organization with a focus on global inclusivity.
Experience in a non-profit setting.