Job Description
As part of the front-end operations team, the Cashier is responsible for maintaining outstanding guest service as per hotel standards, processing sales quickly, accurately and efficiently, cash register operations and safeguarding Hotel's assets.
Focus of Position

Positively demonstrate the Hotel's Core Values by developing trust and respect among peers and management, working in teams and partnering with others through collaborative work ethics, and driving business results by placing a high priority on detail and accuracy to successfully complete all tasks
Deliver excellent customer service and demonstrate a high degree of professionalism

Responsibilities

Ensure that each guest receives outstanding service by providing a hospitable environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.
Accurately and efficiently ring on registers and
Operating cash register
Cash handling
Balancing account at the end of every shift or sells
Accurately maintain all cash and media at the registers
Communicate guest requests to management
Enter all payment and funds into the tally program
Maintain orderly appearance of register area and supplies stocked
Any other tasks as assigned from time to time by any manager

Prerequisites

Minimum of ND Diploma graduate or equivalent in relevant fields.
Must speak, read. Write, and understand English Language.
Good presentation and team worker.
18 - 35 years of age
Impeachable integrity and honestly.
Energetic, excellent work ethic, a great attitude, and a smile.
2 - 3 years previous hotel-related experience desired, Experience in operating hotel cash outlet office software.
Good working knowledge of POS advice and operations
Good awareness of all products and menu and prices
Adaptability: coping with the diversity of guest and their needs
Thoroughness, Sensitivity to guest: good relationship skills, Spirit of initiative, Financial awareness
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
Ability to perform these operations using units of Naira (Nigeria money)
Excellent guest service skills, communication skills, and a happy attitude are essential.
Cash Handling Skills.
Must be able to perform repeated bending, standing, and reaching.
Must be able to occasionally lift up to 50 pounds.
  • Hospitality
  • Hotel
  • Restaurant