Key Responsibility Areas


Assists in the investigation of consumers queries and advises consumers and consultants on tariff structures and optimum tariff selection.
Controls all bulk consumers correspondence and agreement records and processes requests.
Prepares bulk supply agreements, agreements for financing the electrical reticulation.
Issues new bulk account numbers, enters all details of new consumers into computer and upgrades changes of addresses, names, notified demands and agreement types.
Supplies statistics to universities and other bodies as requested, regarding sales of electricity.
Undertakes general clerical duties e.g. issuing tariff schedules and updating index of consumers, issuing consumers with the required information.


Competencies


written communication.
Oral communication.
Attention to detail.
Ethics and professionalism.
Organisational awareness.
Problem solving.
Use of technology.
Impact and influence.
Team orientation.
Direction setting.
Coaching and mentoring.


Essential Requirements


Grade 12 (NQF Level 4) or equivalent and an Administrative certificate.
Valid motor vehicle driving license.
3 Years relevant experience.
Computer Literacy.


Preferred Requirements


Diploma (NQF Level 6) in the Administration field or any other related and equivalent qualification.
4 Years relevant experience.