Our client, an international hospitality company requires the service of a Front Desk Supervisor to join its team. You are to ensure that the task of ensuring that the facility runs smoothly is achieved.
Job Responsibilities

Welcome guests and visitors to the front lobby of the facility, record their information and choose a room or rooms for them based on their needs.
Coordinate solutions quickly when guests experience problems in their room by working with housekeeping and/or service staff.
Collect the guest’s payment using either credit/debits cards, cash or checking account information for rooms at the end of each stay and ask for a room deposit when necessary.
Settle the facility register at the end of each shift or day by counting the drawer, printing receipts and running financial activity reports.
Ensure that extra services ordered by the guests, such as alcoholic drinks, entertainment and food, are properly accounted for and charged on the final bill.
Communicate with other hotel staff, such as housekeeping or maintenance, when rooms are ready to be cleaned or repaired in preparation for a new guest.
Keep the hotel lobby area inviting and clean by vacuuming, dusting, setting up welcome supplies and other various duties.

Qualifications/Requirements

OND/HND/BSc in any field related to business /tourism/ hospitality
Minimum of 7-10 years experienced as Front desk officer/supervisor
Supervisory experience or strong leadership qualities
Two or more years of experience working in a hotel
Strong attention to detail and ability to meet deadlines
Commitment to delivering excellent customer service
Good communication and correspondence skill
Ability to Influence
Personal grooming and organizational skill

Candidates must live on the ISLAND for ease of commuting to Ajah
Salary – Very Attractive