BPA & AI Operational Consultant

  • United States
From information systems to networks, IT helpdesk and customer service solutions, I bring comprehensive skill set to the table. Blend these with my design prowess for innovative outcomes to boost brand awareness.
  • process control and process optimisation
  • Low-Code AI Orchestration
  • AI Prompt Engineering
  • AI Integration
  • Business Development
  • Mockup Design
  • Executive Research
  • Automation
  • AI Design
  • Lead Generation/ cold calling.
  • AI Sales Strategy
  • Achieved with Microsoft Visio, flowchart diagram designs of a process map for operational excellence in an agile work environment.
  • Manage and setup Microsoft 365 SharePoint platform per division to host content, implemented privileges and permissions to control the content flow of access, edit and share processes.
  • IT Helpdesk by generation of itop tickets for incident tracking and resolution per assigned agent.
  • With Elasticsearch ensured corporate devices and BYOD were cybersecurity compliant.