Job Descriptions

The duties and responsibilities at this level will entail: -

Typing from drafts, manuscripts or recording from dictation machines; processing data;
Operating office equipment; attending to visitors/clients;
Handling telephone calls and appointments; ensuring security of office records, equipment, and documents, including classified materials; and
Preparing responses to simple routine correspondence.

Person Specifications

For appointment to this grade, a candidate must have: -

At least four (4) years relevant work experience;
Business Education Single and Group Certificates (BES and GC) Stages I, II and III from the Kenya National Examinations Council or equivalent in the following subjects:

Typewriting III (Minimum 50 w.p.m)/Computerized document processing III;
Shorthand III (100 w.p.m).
Business English III/Communications II;
Office Management III;
Office Administration and Management III;
Secretarial Duties II;
Commerce II;



OR

Diploma in Secretarial Studies from the Kenya National Examinations Council;
Public Relations and Customer Care Course from a recognized institution;
Registration with a professional body; and
Proficiency in computer applications.

Key Skills and Competencies

Planning skills
Communication skills
Interpersonal and negotiation skills
Team player