Job description

Job Purpose:


To oversee a wide variety of Despatch activities including scanning and invoicing of orders from Distribution and Wholesale in accordance with Wholesale and Distribution SOP.
Making sure orders are despatched withing the set cut offs.
Responsible for the effective and accurate management and control of Inventory within the warehouse ensuring good Wholesale, Distribution and FMCG Practice is applied.


Job Objectives:


Effective supervision and control of the picking, checking, packing and dispatch functions
Adherence to compliance, SOP's and company policies (SHEQ, QA)
Productivity management - Capacity management, order processing cycle time, route mapping and tracking, efficient management - Capacity management of despatch activities, maintaining customer SLA's
Equipment up-time and maintenance - Asset inspections and reports are performed as required
Fleet management - servicing vehicles at the requisit intervals, monitoring of milage and delivery times, reduce fleet cost.
Reporting on daily performance and Order status
Daily/Weekly/Monthly management reports
Attainment of daily operational targets
Effective POD management.
Attainment of daily performance and order status.
Reverse logistics - credit returns process, effective control of the tote bins and washbay.
Housekeeping
Management of quality and output levels
Performance management of staff, staff training and discipline.
Set targets and deadlines for direct reports.
Assistance of stock counts.
Control and resolution of order disputes / claims internally and externally
Manage staff compliment for overtime.
Minimum requirements


Experience and Education:


Matric/NQF Level 4 (Essential)
Relevant Tertiary Qualifications (Advantageous)
Fleet management and operational/ logistical experience with at least 3 years experience at a Supervisor/manager level


Job related knowledge and skills:


Computer skills on MS Office (Word and Excel)
ERP/WMS Systems understanding
Financial background- Budget


Competencies required:


Communicate effectively at all levels
Excellent negotiating skills
Strong planning and co-coordinating skills
Ability to work in a team and independently
Ability to work under pressure / time deadlines
Honesty and integrity
Attention to detail
Excellent Time Management Skills


Apply by:


4 June 2025