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Jamie Bowen


Career development 10h
I hired a new team member, he’s about 40. At the interview he seemed polite and easy to talk to, and for the first two weeks he worked well with clients. But lately he’s been getting more and more irritable, and even started snapping at customers. I understand he might be tired from a new job, but I’m not sure, will he settle down soon? Or will it get worse, and should I start looking for someone who handles people better?
What do you think?

  • George Mburu

    32m

    You could still get another one and have a reapeat of the same.How was his onboarding?What could the old&disgruntled staff been feeding into his head... or treating him. more

  • kibet wesley

    1h

    Check the cause of stress. Sit down with him/her and find out the real issues.

  • LAKONY BERNARD

    2h

    It could be an issue of a burn out or what in psychology we call compassion fatigue. He probably should see a psychologist.

  • Ayub Barasa

    3h

    Check on the interaction with the old staff.That may have sparked the reactions,Have a conversatio to understand what may be wrong and then clearly... communicate your expectations without suger coating anything and observe for sometime.
     more

  • Ayub Barasa

    3h

    Check on the interaction with the old staff.That may have sparked the reactions,Have a conversatio to understand what may be wrong and then clearly... communicate your expectations without suger coating anything and observe for sometime.
     more

  • Robbie DeShay

    4h

    I would have a talk with him. Let him know you have noticed a change in the way he’s doing his job and you’re checking in. Based on his response I... would give him time to make the correction.  more

  • Emmanuel MBONIMPAYE

    5h

    Personal issues → something outside work affecting his mood
    Set a short observation period (1–2 weeks) Tell him clearly:
    “Let’s improve this over the... next couple of weeks. I’ll be paying attention, and we’ll review again.”
    Will he settle down?
    If it’s stress or adjustment → yes, he can improve quickly after feedback
    If it’s personality or attitude → it usually doesn’t change much.     more

  • Joseph Resto, Jr

    7h

    You should schedule a meeting and see if things at work is ok? If he came in polite and nice and now is having this type of behavior it might be he’s... overwhelmed with the new tasks handed to him at once. Maybe there is an employee just being rude and making his job more difficult. I would talk to him 1st and let him know that if there is anything bothering him that he can come talk to you.  more