Key Duties and Responsibilities:

Achieve or exceed weekly, monthly, and yearly sales targets for Boda loans and related Mogo products.
Conduct field visits to engage potential customers, promote Mogo’s finance products, and encourage purchases.
Screen and enroll qualifying customers, ensuring compliance with company criteria and maintaining high portfolio quality. Explain product features, benefits, and loan terms to customers, tailoring pitches to meet their specific needs.
Follow up on customer payment commitments to ensure timely loan repayments and minimize defaults.
Maintain accurate and up-to-date records of sales activities, customer appointments, payment schedules, and complaints in the company’s ERP system.
Address customer questions, concerns, and objections professionally, escalating complex issues to the Branch Manager or relevant departments as needed.
Build and sustain long-lasting relationships with customers to drive satisfaction and repeat business.
Monitor competitor products, market trends, and customer feedback to provide insights for improving Mogo’s offerings and sales processes.
Adhere to company policies, procedures, and regulatory requirements in all sales and loan administration activities.
Undertake any other tasks assigned by the Branch Manager.
  • Business Administration