Job Details


Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience.
As a Customer Service Representative working on site in Cape Town, South Africa, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.


What You’ll Do


 Do you have a passion for helping others?
Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.


During a Typical Day, You’ll


Answer incoming communications from customers 
Conduct research to provide answers for customers to resolve their issues


What You Bring to the Role


2 or more years of BPO customer service experience with strong communication skills
High school diploma or equivalent


Computer experience


Recognize, apply and explain your product or service knowledge 
A patient, compassionate and professional personality with strong service orientation


What You Can Expect


Transport provided in line with company and client requirements
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives