To provide comprehensive administrative support and management for the Kampala office, ensuring efficient and effective coordination, planning, and monitoring of office administration, logistics, communication, and overall office operations. This role focuses on creating a productive and organized work environment while providing exceptional customer service and support to staff and visitors.

Manage incoming telephone calls and messages promptly and professionally
Manage and distribute incoming mail and deliveries efficiently
Receive and direct visitors in a courteous and professional manner
Maintain accurate records of visitor requests and calls received
Manage and update the office address/contact book
Ensure the reception area is clean, organized, and safe, adhering to office procedures and policies
Maintain team continuity by documenting and communicating actions, irregularities, and ongoing needs
Process and reconcile delivery payments
Manage petty cash for the Kampala office
Manage relationships with internal and external visitors, providing administrative assistance as needed, in coordination with departmental and program leads
Organize the issuance of temporary phones to visitors, ensuring proper documentation and return