Plan and execute timely and quality standard and ad hoc reviews to identify control gaps and escalate them through the appropriate Control Governance.
Design and perform controls-based snap checks, reviews, revenue assurance, and exception investigations, across all the bank’s key processes.
Liaise with the different stakeholders to create effective design, analysis and remediation of control measures for gaps identified.
Liaise with the Risk champions to undertake risk identification, assessment, monitoring and reporting through the available tools, and ensure compliance with policies and procedures.
Champion a healthy risk and control culture across the bank through training and awareness as well as advisory and guidance.
Support issue owners to sustainably close all audit (internal and external) findings, to avoid repeat and overdue issues.
Perform root cause analysis for non-fraud incidents and recommend and track remedial actions.
Participate in the review of the policies, procedures, service level, agreements, guidelines and process flows.
Manage a team of assigned officers, maintaining high engagement levels to ensure completion of the work plan.
Monitor the effective implementation of the operational risk framework i.e. loss control, incident management, BCM, and IRM as per the approved risk management framework across the network.