As a former PM. I learnt by engaging with my expectations, work systems, staff and internal programmatic deadlines, you get a complete picture.... Through dialogue, consultations, and brainstorming, seek to understand the operational rationale of each of the quadrants mentioned above. If not, you will become a bully. Expectations will be met but at a cost of staff morale, discontentment, discomfort, etc etc. Seek to understand the system first before setting standards.  more

it may be so due to lack of knowledge on what they are doing and they need some training or they may not be motivated at work or they are using that... weakness of yours that at all times u will stand in for them  more

Have you tried doing a 360 performance feedback model? Alot of managers think they’re great and communicating expectations great, but there are many... blind spots when we rate our own selves. You stated you wanted perfection and timeliness, what is the rate of error? There could be may factors contributing to timeliness issues (workload, inadequate resources, impossible deadlines) and issues that contribute to mistakes (like poor training, unclear expectations, etc). Have you asked the team what would make them more successful? Most people desire to perform well, but other things get in the way.  more

Ensure they have adequate resources and necessary technology to support there work

Try to automate the procedures, and please try that you are not exceeding the human capacity