Job Summary


The Baggage Handler is responsible for safely and quickly loading, unloading or transporting airline passengers’ luggage in good time at the airport.


Duties / Responsibilities


Collecting, sorting and checking luggage against flight lists, making sure that items go on to the right aircraft
Transferring luggage from the check-in areas to the departure areas
Taking luggage to the appropriate aircraft in a baggage truck – protecting it against bad weather if needed
Moving luggage to and from aircraft holds using trucks, cargo loaders and loading conveyor systems
Storing cargo (goods) in warehouses ready for distribution
Ensuring the luggage is loaded on the correct conveyors in the baggage reclaim area.
Removing luggage from an aircraft as quickly as possible after it has landed.
Keeping an eye open for suspicious-looking baggage items at all times and reporting anything unusual to security or the police immediately.
Correctly loading and storing luggage in the hold of the aircraft.
Recording and dealing with damaged or incorrectly received baggage and load discrepancies.
Using specialist equipment such as conveyors, bar code recognition and lifting equipment.
Informing appropriate members of staff about damaged or malfunctioning equipment.
Performs other related duties as assigned.


Experience & Qualifications


High School Diploma or equivalent.
At least two years of related experience required.
Must be at least 18 years old


Physical Requirements:


Good level of fitness and physical strength
May be required to work late shifts
Must be able to lift up heavy items at times. 


Required Skills:


Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent time management skills.
Ability to work as part of a team.
Ability to follow and act on instructions.
Ability to observe and be aware of safety procedures at all times.
Ability to work quickly and accurately, even under pressure.
Must be reliable and honest.
Must have good vision and normal colour vision.
Ability to prioritise workloads.
Must be able to think quickly when dealing with problems.
Have some mechanical skills to operate equipment and machinery.