The Front Desk Officer is the first point of contact for visitors and callers. This role involves managing the reception area, handling inquiries, and providing a welcoming environment for clients and staff.

Expectations:


Greet visitors and answer phone calls courteously.
Manage the reception area, ensuring a professional appearance.
Handle inquiries and direct visitors to the appropriate department.
Maintain and manage appointment schedules.


Qualifications:


Batchelor’s degree in any related field; additional administrative training preferred.
3+ years of experience in a receptionist or front desk role.


Professional Skills:


Excellent communication and interpersonal skills.
Strong organizational abilities.
Proficient in MS Office (Word, Excel) and appointment scheduling software.
Customer service orientation and professionalism.