Industry: Retail (Pharmaceutical)

Location: Victoria Island, Lagos (closeness to location is preferred)



Reports To: Chief Operating Officer

Key Responsibilities


Outlet Oversight: Supervise daily operations across multiple pharmacy branches to maintain consistent and high-quality service delivery.
Team Leadership: Guide, motivate, and monitor performance of cross-functional teams; promote accountability, learning, and collaboration.
Operational Excellence: Implement and refine standard operating procedures to improve service flow, reduce downtime, and optimize outlet performance.
Inventory & Stock Control: Work closely with procurement to ensure adequate and timely restocking. Monitor stock levels to reduce waste and ensure product availability.
Reporting & Analysis: Generate monthly and quarterly operational reports. Use data insights to guide planning, problem-solving, and management decisions.
Growth & Expansion Support: Provide operational input in the planning and execution of new outlet launches. Ensure new locations are integrated smoothly into existing systems.


Requirements


Bachelor’s Degree in Pharmacy, Business Administration, Operations Management, or any related field.
Minimum of 2 years experience in retail operations or a similar role, preferably in pharmacy or healthcare retail.
Experience managing multiple branches and diverse teams.
Demonstrated ability to improve operational processes and enhance team productivity.
Strong leadership, planning, and organizational skills.
Proficiency in Microsoft Office and retail management tools.
Excellent interpersonal, communication, and problem-solving abilities.