PURPOSE:

Responsible for maintenance of client data to ensure timely creation, purchase, receipting, withdrawal, and reconciliation of clients’ accounts on a daily basis.

PRIMARY RESPONSIBILITIES:


Purchase, receipt, confirm and reconcile clients’ accounts on a daily basis;
Contact customers to verify their purchase requests;
Allocate available monies to the respective unit trust funds;
Liaise with custodians for resolution of reconciliation issues;
Distribute income for the various funds at different periods;
End of day process for purposes of generating pricing and circulate to media for publishing;
Prepare reports for the regulators for compliance purposes and coordinates the audit conducted by regulators;
Review the reconciliations and final client investment reports(statements) before dispatch to client;
Analyze, consolidate and present production reports weekly and monthly;
Dispatch of client statements;
Reviews customer concerns and ensures appropriate action is taken on any escalated issues
Participate and attend scheduled trustee meetings;
Generate and review letters to customers on account confirmation/details;
Maintain and Reconcile Suspense Account in liaison with Reconciliation team;
Prepare and dispatch instructions to the custodians and
Contact and respond customers to their requests.


Key Skills, Knowledge, Experience and Behavioural Competencies

Academic and Professional Requirements


Education  Bachelor degree in Business, Marketing, Finance, Economics or in a related field
Master degree in a related field is an added advantage


 Experience Required:

 Description    Required years of experience


Minimum experience in Financial services    8 year