DUTIES & RESPONSIBILITIES


 Develop and implement quality assurance (QA) frameworks, policies, and best practices for IT systems.
Conduct functional, regression, and performance testing for software applications and banking platforms.
Identify, document, and track software defects, ensuring timely resolution by the development team.
Ensure compliance with IT security, regulatory, and banking industry standards.
Work closely with developers, system administrators, and business teams to enhance system reliability.
Automate testing processes using modern tools to improve efficiency and accuracy.
Monitor IT system performance and suggest improvements to enhance user experience.
Provide training on quality assurance best practices to IT teams.


KEY PERFORMANCE INDICATORS


 Reduction in software defects and system downtimes.
Speed and accuracy of defect detection and resolution.
Compliance with security and regulatory standards.
Efficiency of testing processes and automation adoption.
User satisfaction with IT system performance.