Job Summary:

LAPO Microfinance Bank is seeking a highly motivated and experienced Social Media Manager to join our Marketing and Corporate Communications team on a contract basis. The successful candidate will be instrumental in managing the bank's social media presence, driving digital communication goals, and supporting various marketing initiatives across multiple platforms. This role is... crucial for enhancing brand visibility, ensuring consistent messaging, and fostering real-time customer engagement.

Key Responsibilities:

Brand Visibility & Consistency:


Develop and implement a comprehensive social media strategy to ensure consistent, brand-aligned messaging across all digital platforms, including Facebook, Instagram, Twitter/X, LinkedIn, and emerging channels.
Maintain brand voice and visual identity across all social media communications.


Timely Response & Customer Engagement:


Monitor social media channels for comments, messages, and reviews.
Ensure timely and structured responses to customer inquiries and feedback, escalating issues promptly where necessary to maintain brand trust and improve conversion rates.
Foster a vibrant online community and drive meaningful customer interactions.


Product Campaign Support:


Plan, create, and publish targeted content for various product campaigns (e.g., loans, Xpress savings, fixed deposit, mobile app, Debit Cards).
Track engagement metrics and optimise content performance in real-time to achieve campaign objectives.
Collaborate with the marketing team to align social media efforts with overall campaign strategies.


Performance Tracking & Reporting:


Generate weekly and monthly analytics reports on social media performance.
Provide actionable insights on audience behaviour, content effectiveness, and campaign Return on Investment (ROI).


Event and PR Support:


Provide live coverage for strategic events.
Develop and execute teaser campaigns and post-event content packaging to amplify reach and engagement.


Qualifications & Experience:

Educational Requirement:


Minimum of Diploma in Marketing, Communications, Journalism, Public Relations, or a related field.
Proven experience as a Social Media Manager or similar role, preferably in the financial services sector.
Strong understanding of various social media platforms, their algorithms, and best practices.
Demonstrated ability to create engaging and effective social media content (text, image, video).
Experience with social media management tools and analytics platforms.
Excellent communication, interpersonal, and copywriting skills.
Ability to work independently and collaboratively within a team.
Strong organisational skills and attention to detail. more
  • Media
  • Advertising
  • Branding
JOB OBJECTIVE/SUMMARY:


To review the bank’s accounting system and internal control policies in order to protect the bank’s asset.
To ensure compliance to the bank internal control policies and external control environment status.
To promote goal congruence at achieving the bank objectives.
To ensure all exceptions are reported timely for management attention


DUTIES &... RESPONSIBILITIES


Review of all cash position, general ledgers of the branches visited.
Review bank reconciliation statements at the zonal and branch offices
Work to ensure a review of all accounts including funds transfers in zonal and branch offices.
Review of credit documents processes and Procedures in line with the approved policy and format.
Review all necessary documents in the course of Audit exercise for substantive and compliance test for audit assertion.
Regular visit to branches and Clients’ Support Officers for Routine audit.
Price verification and certification of expenses at the Area and Zonal offices.
Prompt investigation of fraud cases and other cases of serious concern.
Prepare and submit report on activities carried out to zonal Auditor.
To ensure all long and outstanding bank reconciliations are resolved.
Follow –up with all recommendations of previous audit exercise.


JOB REQUIREMENTS


Education: ND, NCE, B.sc/HND in Accounting, Banking & Finance, Economics, Statistics and Business Administration
Experience: 1-year relevant experience in auditing shall be an added advantage. more
  • Banking

  • mustapha suleiman

    5mo

    My key responsible

    - Conducted on-site audits to ensure compliance with policies and procedures
    - Reviewed and analyzed financial records,... transactions, and processes
    - Identified and reported discrepancies, irregularities, or areas for improvement
    - Conducted interviews with staff and management to gather information
    - Developed and implemented audit recommendations to improve controls and efficiency

    - Auditing and financial analysis
    - Attention to detail
    - Investigative skills
    - Communication and reporting
    - Analytical thinking     more

The Product Team Lead (WASH) (Water, Sanitation, and Hygiene) is responsible for the strategic coordination, performance management, and capacity building of the Relationship Managers (WASH). The Team Lead will oversee loan disbursements, portfolio quality, and savings mobilization within the WASH portfolio while also developing and managing business leads in the water, sanitation, and hygiene... sector. This role ensures effective delivery of LAPO’s WASH financial products and alignment with regulatory and institutional goals.

 

Job Details

 

DUTIES & RESPONSIBILITIES

 


Supervise and support WASH RMs in achieving disbursement, client mobilization, and portfolio quality targets.
Identify new partnership opportunities to scale up WASH products
Monitor field activities and ensure that RMs deliver timely and quality services across all assigned regions.
Review and validate weekly and monthly performance reports submitted by WASH RMs.
Identify gaps in performance and implement corrective training, tools, or support.
Ensure compliance with operational policies, loan documentation, and financial inclusion standards.
Lead the identification, negotiation, and onboarding of Associations or cooperatives in the WASH ecosystem
Facilitate field visits, impact reviews, and joint activities with partners and community stakeholders.
Track implementation progress and report WASH portfolio performance, risks, and impact outcomes to the Program Manager and update the Water.org reporting Portal on a monthly basis.
Organize periodic refresher training to address gaps amongst Relationship Manager and provide technical assistance to strengthen WASH related product delivery, financial literacy, sanitation awareness, and credit management.
Coordinate regular engagement meetings and communicate with Relationship Managers to monitor progress, address challenges and share best practices.
Escalate systemic issues (e.g., field fraud, major delinquencies, infrastructure breakdowns) to management promptly.


Requirements

EDUCATION AND EXPERIENCE


Education: Minimum of HND or Bachelor's Degree in any discipline.
Experience: Minimum of 3 years in microfinance, product supervision, or community finance, with at least 1 year of team leadership experience.


Benefits


Competitive Salary
Health Insurance (HMO)
Leave Grant (Allowance)
13th Month 
Paid Time Off (PTO): 

Vacation days
Sick days
Holidays


Retirement Savings Plan: 

Contributory pension 


Insurance: 

Group life insurance
Workers' compensation insurance


Professional Development: 

Budget for conferences, workshops, and trainings
Mentorship opportunities more
  • Banking
The Relationship Manager for WASH (Water, Sanitation, and Hygiene) will mobilize, onboard, and manage WASH loan clients, ensuring effective loan disbursement, client education, and timely repayment. The RM will serve as the primary interface between LAPO, clients and communities benefiting from the WASH product

DUTIES & RESPONSIBILITIES


Supervise and support WASH RMs in achieving... disbursement, client mobilization, and portfolio quality targets.
Identify new partnership opportunities to scale up WASH products
Monitor field activities and ensure that RMs deliver timely and quality services across all assigned regions.
Review and validate weekly and monthly performance reports submitted by WASH RMs.
Identify gaps in performance and implement corrective training, tools, or support.
Ensure compliance with operational policies, loan documentation, and financial inclusion standards.
Lead the identification, negotiation, and onboarding of Associations or cooperatives in the WASH ecosystem
Facilitate field visits, impact reviews, and joint activities with partners and community stakeholders.
Track implementation progress and report WASH portfolio performance, risks, and impact outcomes to the Program Manager and update the Water.org reporting Portal on a monthly basis.
Organize periodic refresher training to address gaps amongst Relationship Manager and provide technical assistance to strengthen WASH related product delivery, financial literacy, sanitation awareness, and credit management.
Coordinate regular engagement meetings and communicate with Relationship Managers to monitor progress, address challenges and share best practices.
Escalate systemic issues (e.g., field fraud, major delinquencies, infrastructure breakdowns) to management promptly.


Requirements

EDUCATION AND EXPERIENCE


Education: Minimum of HND or Bachelor's Degree in any discipline.
Experience: Minimum of 3 years in microfinance, product supervision, or community finance, with at least 1 year of team leadership experience


Benefits


Competitive Salary
Health Insurance (HMO)
Leave Grant (Allowance)
13th Month 
Paid Time Off (PTO): 

Vacation days
Sick days
Holidays


Retirement Savings Plan: 

Contributory pension 


Insurance: 

Group life insurance
Workers' compensation insurance


Professional Development: 

Budget for conferences, workshops, and trainings
Mentorship opportunities more
  • Banking
In this role, you will be responsible for ensuring the accuracy and timeliness of data entry into our banking software. You will play a vital part in maintaining our financial records and contributing to the smooth operation of the bank.


Accurately entering customer and account information into the bank's database system
Processing loan applications and other financial... transactions
Verifying data for accuracy and completeness
Maintaining data confidentiality and security standards
Generating reports as needed
Performing other data-related tasks as assigned


EDUCATION AND EXPERIENCE


Minimum of a National Diploma (OND)
Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, SQL and Access)
Excellent typing skills and a keen eye for detail
Ability to work independently and meet deadlines
Strong organizational skills and the ability to prioritize tasks
Experience in a banking or financial services environment (preferred)


Location:  Willingness to work anywhere LAPO Microfinance Bank Branch is located more
  • Data
  • Business Analysis and AI
Job Summary

To provide support to the Head, Legal in all matters of legal nature and ensure effective management of legal and contractual risks.

Job Details


Conduct thorough legal research on relevant laws, regulations, and precedents.
Analyze legal documents and provide clear and concise legal opinions.
Stay updated on changes in legislation and regulatory requirements that may... impact the bank.
Draft, review, and negotiate various contracts and agreements, including loan agreements, vendor contracts, and service agreements.
Maintain accurate records of all contracts and legal documents.
Assist in the development and implementation of Data Protection policies and procedures.
Assist in conducting internal Data Protection audits and investigations.
Assist in the preparation of legal documents for litigation cases.
Conduct legal research and gather evidence to support litigation efforts.
Prepare legal memos and reports on various legal issues.
Identifying and assessing potential legal risks associated with collateral and developing strategies to minimize those risks
Contributing to due diligence processes related to the acceptance of collateral, verifying the legal status and ownership of assets.
Ensure that all legal documents are stored and managed in accordance with legal and regulatory requirements.
Drafting, reviewing, and negotiating loan agreements, security documents, and collateral arrangements. This ensures that all legal requirements are met and that the institution's interests are protected.
Ensuring that collateral documentation accurately reflects the terms of the agreement and complies with relevant laws and regulations
Assisting in the formulation of internal policies and procedures related to collateral management.


Others


Perform other duties and responsibilities, as may be assigned by the Head of Department  


Requirements


Education:  A good bachelor degree in law. An LLM will be an added advantage. 
Experience:  Minimum of 5 years’ relevant experience, at least 5 of which should demonstrate proven track record in contract negotiation and drafting. more
  • Law
  • Legal
Job Summary


Provide Leadership for all Staff in the Unit
Initiate action and mobilize resources to recover all bad loans and advances in the Bank
Get involved and give directions in recovery of amounts lost to fraud and theft in the Bank
Analyse all Non-performing Loans and mobilize all Staff in the Unit to pursue recovery with clear record of such efforts in the Bank
Liaise with... Recovery Agencies engage by the Bank to pursue recovery with clear record of such efforts. • Relates with Internal/External Solicitor, Law Enforcement Agents and other Stakeholders to achieve successful outcomes of all cases of recoveries of the Bank
Share Reports of the Unit with Management and Performance Unit for analysis, presentations and decisions making


Job Details

 


Plan and coordinate actions for recovery of risk asset losses and other business losses such as fraud and theft, relative to target in the Bank.
Monitoring Expenses of Recovery Officers Bank-wide.
Seek ways to continually improve upon performance and productivity of all Staff in the Unit.
Investigate fraud issues and resolve discrepancies.
Advise Management of strategies and plans to recover lost and written-off loans recovery.
Mobilize all Staff in the Unit to recover all delinquent loans of recalcitrant debtors in the Bank
In cases of fraud, mobilize and direct Staff in the Unit to ensure that all fraudulent cases are promptly reported, recovered, and Police Reports are obtained.
Liaise with Recovery Agencies engage by the Bank to increase healthy mutual working relationships.
Review and send all relevant Reports of the Unit to Management on Weekly and Monthly basis.
Approve Leave for Staff in the Unit.
Relate with General Services to ensure that all insurance claims on staff fraud are followed up and claims duly paid.
Relate with Audit and Risk Department to obtain reports on fund misappropriation cases in the Bank and escalate to Recovery Officers in Zone/Segment to ensure recoveries.
Relate with Security Personnel for assistance when necessary.
Consult and obtain legal advice (internal & external) for management’s information and decision-making.
Ensure Human Resource Department supplies detailed information of guarantors of fraudulent staff to Recovery Officers to enable them follow up on recovery of amount fraudulently taken by Staff.
Assist in the recoveries of bad debts and fraud in the Bank.
Ensure that all amounts recovered are properly accounted for, and must be paid into LAPO’s dedicated account within 24 hours of recovery.
Ensure all cases under litigation are duly followed up to ensure justice
Review reports on court cases from Zones and Segments for follow through
Coaching, mentoring and supervision of all Staff in the Unit.
Identify training needs and plan training programmes for all Staff in the Unit from time to time 
Ensure reports on fraud are also sent to the legal unit for advice in case of prosecution
Any other duty that shall be assigned by Management from time to time


Requirements

Experience:  Minimum of 5 years relevant experience

Benefits


Competitive Salary
Health Insurance (HMO)
Leave Grant (Allowance)
13th Month 
Paid Time Off (PTO): 

Vacation days
Sick days
Holidays


Retirement Savings Plan: 

Contributory pension 


Insurance: 

Group life insurance
Workers' compensation insurance


Professional Development: 

Budget for conferences, workshops, and trainings
Mentorship opportunities more
  • Banking
DUTIES & RESPONSIBILITIES


Work with Head, Application Development in developing effective information systems strategy and plan for the bank
Informs stakeholders of new and emerging technologies
Handles the development of new systems.
Writes and implements clean and efficient code based on specifications.
Tests and evaluates new applications.
Integrate software components and... third-party programs
Identifies areas of improvement based on user feedback.
Verify and deploy programs and systems
Troubleshoot, debug and upgrade existing software
Writes and implements clean and efficient codes.
Creates documentation that clarifies the product’s features and benefits such as flowcharts.
Writes and revises procedural documentation such as user guides, manuals, and test cases.
Meets with developers and the unit head to learn about specific products or processes.
Researches product samples to fully understand the product.
Implement robust testing processes, including unit testing, integration testing, and user acceptance testing. more
  • ICT
  • Computer
DUTIES & RESPONSIBILITIES


Strategic Planning: Develop and implement a comprehensive IT infrastructure strategy that aligns with the bank's overall business objectives.
Infrastructure Management: Oversee the design, implementation, and maintenance of IT infrastructure components, including servers, networks, storage systems, and data centres.
Technology Governance: Establish and enforce... IT governance policies and procedures to ensure compliance with regulatory requirements and best practices.
Risk Management: Identify, assess, and mitigate IT risks to protect the bank's data, systems, and operations.
Capacity Planning: Forecast future IT infrastructure needs and ensure adequate capacity to support the bank's growth.
Vendor Management: Manage relationships with IT vendors and service providers to ensure optimal performance and cost-effectiveness.
Team Leadership: Lead and develop a high-performing team of IT infrastructure professionals.
Budget Management: Prepare and manage the IT infrastructure budget, optimizing resource allocation and cost control. more
  • ICT
  • Computer
DUTIES & RESPONSIBILITIES


Product Lifecycle Management: Oversee the entire lifecycle of financial products, from ideation to market launch and beyond.
Market Analysis: Conduct market research to identify trends, opportunities, and customer needs.
Cross-functional Collaboration: Work closely with the Business Analyst, developers, and other stakeholders to ensure successful product... delivery.
Requirements Gathering: Collect and prioritize product requirements based on customer feedback and market analysis.
Go-to-Market Strategy: Develop and execute go-to-market plans for new products, ensuring successful product launches.
Performance Monitoring: Continuously monitor and analyze product performance, gathering insights for optimization.
Regulatory Compliance: Ensure that all products comply with regulatory requirements.


KEY PERFORMANCE INDICATORS


Time-to-Market: Efficiency in launching new products.
Product Adoption Rates: Successful uptake of new products by customers.
Revenue Growth: Contribution of new products to overall revenue.
Customer Satisfaction: Positive feedback and satisfaction levels.
Regulatory Compliance: Adherence to regulatory standards. more
  • Product Management
DUTIES & RESPONSIBILITIES


The Head of E-Business Reconciliation/Settlement Manager will lead a team responsible for resolving all issues arising from electronic transactions and perform automated back-office processing such as dispute processing, settlement, reconciliation and reporting.
An ideal candidate must have a grasp of how banking transaction processes work and analytical thinking... on how to resolve disputes and reconcile transactions.
Attending to customer and merchant disputes and ensuring prompt resolution.
Liaising with switching companies and card schemes on settlement issues.
Reconciliation of transactions routed through various payment platforms.
Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions to the switch and other vendors or third parties for resolution.
Ensures timely reconciliation of all transactions done on the terminals.
Ensure daily validation of transaction posting on the system.
Perform other assigned tasks by the Head of Accounts & Reporting. more
  • Banking
DUTIES & RESPONSIBILITIES


Information System

Develop LAPO MfB’s ICT strategy, which identifies the future direction of the use of technology, including solutions and opportunities to improve the delivery and business performance, including budgeting and preparation of business cases.
Management of the ICT infrastructure and responsible for delivering ICT solutions and project... managing their implementation.
Management of information and communication technology, networks, computer systems and VOIP telephony systems.
Continuously review ICT Infrastructure, making capacity recommendations for the improvement of the capacity of local ICT Systems in support of ongoing business operations & future requirements.
Ensure that work and projects are delivered within agreed budgets and time.
Ensure that LAPO MfB meets legal and contractual obligations relating to ICT resources, systems, services and usage, complying with legislative requirements (e.g. data protection, safeguarding and licensing requirements).
Ensure security of data, network access and back-up systems.
Liaise with external bodies, contractors and service providers in the provision of an effective and efficient ICT service.
Manage troubleshooting, system backup, disaster recovery and provide expert support when necessary.
Accountable for the provision of all ICT infrastructure systems & support services; servers, LAN, telecommunications, remote access & Desktop support
Identifies staffing needs and works with human resources colleagues to pursue the hiring
process
Ensure the continuous improvement of the data management capabilities of the bank.


General

Appraise subordinates promptly and objectively, and follows up on action points resulting from the appraisal.
Performing administrative tasks, such as managing Enterprise service support team, approving leave, etc.
Take responsibility for the training, coaching, and mentoring of subordinates.
Perform other duties and responsibilities as may be required by the Executive Director, Business Support.




KEY PERFORMANCE INDICATORS


Customer Satisfaction Score
Level of Service desk portal efficiency
Relevant report and dashboard availability
Level of response to internal customers’ needs
Level of Team efficiency and effectiveness
Employee satisfaction index
Average resolution time
Level of customer satisfaction survey reports more
  • ICT
  • Computer
DUTIES & RESPONSIBILITIES


 Develop and implement quality assurance (QA) frameworks, policies, and best practices for IT systems.
Conduct functional, regression, and performance testing for software applications and banking platforms.
Identify, document, and track software defects, ensuring timely resolution by the development team.
Ensure compliance with IT security, regulatory, and... banking industry standards.
Work closely with developers, system administrators, and business teams to enhance system reliability.
Automate testing processes using modern tools to improve efficiency and accuracy.
Monitor IT system performance and suggest improvements to enhance user experience.
Provide training on quality assurance best practices to IT teams.


KEY PERFORMANCE INDICATORS


 Reduction in software defects and system downtimes.
Speed and accuracy of defect detection and resolution.
Compliance with security and regulatory standards.
Efficiency of testing processes and automation adoption.
User satisfaction with IT system performance. more
  • ICT
  • Computer
DUTIES & RESPONSIBILITIES


 Assist in the installation, configuration, and maintenance of database management systems (DBMS).
Ensure data integrity, security, and compliance with regulatory and internal policies.
Monitor database performance and implement optimization strategies.
Perform regular database backups and support disaster recovery planning.
Troubleshoot and resolve... database-related issues to ensure system availability.
Support database development, including query optimization and indexing.
Manage user access controls and permissions for database security.
Document database structures, policies, and procedures for audit and operational efficiency.


KEY PERFORMANCE INDICATORS


Database uptime and reliability.
Efficiency in resolving database-related incidents.
Compliance with security and regulatory requirements.
Performance optimization of database queries.
Accuracy and completeness of database documentation. more
  • ICT
  • Computer
DUTIES & RESPONSIBILITIES


 Lead the development and implementation of banking applications and software solutions.
Oversee the entire software development lifecycle, from requirements gathering to deployment and maintenance.
Ensure applications are secure, scalable, and compliant with regulatory and cybersecurity standards.
Collaborate with business units to identify system... requirements and translate them into functional applications.
Implement Agile and DevOps best practices to enhance development efficiency and system reliability.
Monitor and optimize application performance, identifying areas for improvement.
Manage integration between core banking systems, third-party APIs, and digital platforms.
Lead and mentor the application development team, fostering a culture of innovation and continuous learning.


KEY PERFORMANCE INDICATORS


 Successful deployment of new applications and features.
Reduction in application downtime and technical issues.
Compliance with security and regulatory requirements.
Efficiency of development processes and time-to-market for new features.
User satisfaction and adoption of developed applications. more
  • ICT
  • Computer
Front Desk Officer is a professional, friendly, and detail-oriented person who is a first point of contact for our visitors, you will play a vital role in creating a positive and welcoming environment.  Your primary objective is to ensure the smooth operation of the front desk by handling guest inquiries, managing administrative tasks, and providing exceptional customer service.

DUTIES &... RESPONSIBILITIES

Guest Service:


Greet visitors in a professional and courteous manner, projecting a positive company image.
Register visitors, collect necessary information, and issue badges as required.
Answer visitor inquiries, offering assistance and directing them to the appropriate personnel.
Schedule appointments (if applicable) and manage the appointment calendar efficiently.


Administrative Tasks:


Maintain a clean, organized, and professional reception area, ensuring a presentable first impression.
Process incoming and outgoing mail and packages according to established procedures.
Manage office supplies, maintaining adequate stock and replenishing supplies as needed.
Perform basic administrative duties such as photocopying, faxing, filing documents, and data entry (if applicable).


Telephone Operations:


Answer phone calls promptly and professionally, using a designated greeting.
Screen inquiries, gather relevant information, and direct calls to appropriate personnel.
Transfer calls efficiently and politely, taking clear messages for unavailable staff when necessary.


Security & Emergency Procedures:


Be familiar with all security protocols, including access control procedures (e.g., sign-in sheets, visitor badges).
Immediately report any suspicious activity or security breaches to the supervisor.
Be knowledgeable about emergency procedures, including fire evacuation routes and assembly points.
Assist in emergency situations as instructed by supervisors or emergency personnel. more
  • Administration
  • Secretarial
The CTO will be responsible for the overall leadership and management of the Bank's Information Technology (IT) department. This role requires a strategic thinker with strong technical expertise and a proven track record of success in leading and transforming IT functions within a dynamic and growing organization. The CTO will be instrumental in aligning IT strategy with the Bank's business... objectives, ensuring the delivery of innovative and efficient technology solutions, and maintaining a secure and robust IT infrastructure. 

DUTIES & RESPONSIBILITIES


Strategic Leadership: 


Develop and execute the Bank's IT strategy, ensuring alignment with the overall business goals and objectives.
Define and implement IT policies, procedures, and standards to ensure compliance with industry best practices and regulatory requirements.
Oversee the development and implementation of a robust IT governance framework.


Technology Innovation: 

Identify and evaluate emerging technologies and their potential impact on the Bank's operations.
Lead the exploration and implementation of innovative technologies such as AI, machine learning, blockchain, and cloud computing to enhance operational efficiency, improve customer experience, and drive business growth.
Drive digital transformation initiatives, including the development and implementation of digital banking channels, mobile banking solutions, and online platforms.


Technology Operations: 

Manage the day-to-day operations of the IT department, including infrastructure, systems administration, network security, and application development.
Ensure the availability, reliability, and security of all IT systems and applications.
Oversee IT projects and ensure their timely and successful delivery within budget and scope.


Team Management: 

Lead, mentor, and develop a high-performing team of IT professionals.
Train qualified IT personnel.
Foster a culture of innovation, collaboration, and continuous learning within the IT department.


Risk Management: 

Identify and mitigate IT risks, including cyber security threats, data breaches, and system failures.
Ensure compliance with all relevant data protection and privacy regulations.
Develop and implement disaster recovery and business continuity plans.


Financial Management: 

Manage the IT budget effectively and ensure optimal utilization of resources.
Negotiate contracts with IT vendors and service providers.
Monitor and control IT costs. 




DUCATION AND EXPERIENCE

Education:


Bachelor's degree in Computer Science, Information Technology, or a related field.
Master's degree in Business Administration (MBA) or a related field is preferred.
Minimum of 10 years of experience in IT leadership roles, with at least 5 years of experience in the financial services industry.


Experience:

Proven track record of success in leading and transforming IT functions within a dynamic and growing organization. more
  • ICT
  • Computer
Overview:

LAPO Microfinance Bank is seeking a dynamic and experienced Head of Department, Business Process Management to lead and drive the bank's business process management initiatives. The ideal candidate will be a strategic thinker with a proven track record in process improvement, automation, and technology implementation.

Responsibilities:


Process Analysis and... Improvement: 


Identify, analyze, and evaluate current business processes to identify inefficiencies and opportunities for optimization.
Develop and implement process improvement strategies, including process reengineering, automation, and streamlining.
Measure and track process performance metrics to assess effectiveness and identify areas for improvement.


BPM Framework and Methodology: 

Establish and maintain a robust BPM framework and methodology, aligned with industry best practices.
Develop and implement BPM tools, templates, and standards to ensure consistency and efficiency.
Provide training and guidance to staff on BPM principles and methodologies.


Technology Implementation:

Evaluate and select appropriate BPM technologies and tools to support process improvement and automation.
Oversee the implementation and integration of BPM systems and solutions.
Ensure effective utilization of BPM technology to drive efficiency and productivity.


Team Management:

Lead and manage a team of BPM professionals, providing guidance, mentorship, and development opportunities.
Foster a collaborative and high-performance work environment.
Recruit, hire, and train qualified BPM staff.


Stakeholder Management:

Build and maintain strong relationships with key stakeholders across the organization.
Communicate effectively with stakeholders to ensure alignment and support for BPM initiatives.
Address stakeholder concerns and resolve conflicts.


Continuous Improvement:

Promote a culture of continuous improvement and innovation within the organization.
Stay updated on industry trends and best practices in BPM.
Identify and implement new BPM initiatives to drive organizational performance.




Qualifications and Experience:


Bachelor's degree in Business Administration, Industrial Engineering, Computer Science, or a related field.
Master's degree in Business Administration or a related field is preferred.
Minimum of 5 years of experience in business process management, with a proven track record of successful process improvement initiatives.
Strong understanding of BPM methodologies and tools, such as Six Sigma, Lean, and BPM software.
Experience leading and managing teams.
Excellent analytical and problem-solving skills.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team. more
  • Banking
Job Summary

To provide support to the Head, Legal in all matters of legal nature and ensure effective management of legal and contractual risks.

Job Details


Conduct thorough legal research on relevant laws, regulations, and precedents.
Analyze legal documents and provide clear and concise legal opinions.
Stay updated on changes in legislation and regulatory requirements that may... impact the bank.
Draft, review, and negotiate various contracts and agreements, including loan agreements, vendor contracts, and service agreements.
Maintain accurate records of all contracts and legal documents.
Assist in the development and implementation of Data Protection policies and procedures.
Assist in conducting internal Data Protection audits and investigations.
Assist in the preparation of legal documents for litigation cases.
Conduct legal research and gather evidence to support litigation efforts.
Prepare legal memos and reports on various legal issues.
Identifying and assessing potential legal risks associated with collateral and developing strategies to minimize those risks
Contributing to due diligence processes related to the acceptance of collateral, verifying the legal status and ownership of assets.
Ensure that all legal documents are stored and managed in accordance with legal and regulatory requirements.
Drafting, reviewing, and negotiating loan agreements, security documents, and collateral arrangements. This ensures that all legal requirements are met and that the institution's interests are protected.
Ensuring that collateral documentation accurately reflects the terms of the agreement and complies with relevant laws and regulations
Assisting in the formulation of internal policies and procedures related to collateral management.


Others


Perform other duties and responsibilities, as may be assigned by the Head of Department  


Requirements


Education:  A good bachelor degree in law. An LLM will be an added advantage. 
Experience:  Minimum of 5 years’ relevant experience, at least 5 of which should demonstrate proven track record in contract negotiation and drafting. more
  • Law
  • Legal
Key Responsibilities:


Strategic Planning & Management:


Develop and implement the database administration strategy in alignment with the organization's IT strategy and business objectives.
Plan and budget for database infrastructure, software, and resources.
Lead and manage the Database Administration team, including recruitment, training, performance evaluation, and... mentorship.
Establish and maintain database standards, policies, and procedures.


Database Operations & Maintenance:

Oversee the installation, configuration, and maintenance of database systems.
Ensure the availability, performance, and security of databases.
Monitor database performance and proactively identify and resolve performance bottlenecks.
Implement and manage database backup and recovery procedures.
Manage database capacity and plan for future growth.
Troubleshoot database issues and provide support to users.


Database Security & Integrity:

Implement and enforce database security policies and procedures to protect sensitive data.
Manage user access and permissions to databases.
Conduct regular security audits and vulnerability assessments.
Ensure data integrity and consistency across databases.
Implement data masking and encryption techniques as needed.


Database Development & Support:

Collaborate with application developers to design and optimize database schemas.
Provide support to developers in writing efficient SQL queries and stored procedures.
Participate in database design reviews and code reviews.
Ensure proper testing and deployment of database changes.


Technology Evaluation & Implementation:

Evaluate and recommend new database technologies and tools to improve performance, scalability, and security.
Oversee the implementation and integration of new database systems.
Stay up-to-date with industry best practices and emerging trends in database administration.


Vendor Management:

Manage relationships with database software vendors and support providers.
Negotiate contracts and ensure service level agreements are met.


Reporting & Communication:

Provide regular reports on database performance, availability, and security.
Communicate effectively with stakeholders about database issues and changes. more
  • Data
  • Business Analysis and AI