Job Purpose: The Records Management Officer will ensure that Council records, both physical and digital, are properly organized, securely stored, and easily accessible.

Key Responsibilities


Develop and implement procedures for organizing, storing, retrieving, and disposing of records in accordance with policy and legal requirements.
Maintain accurate filing systems for both paper and electronic documents.
Ensure the confidentiality and security of sensitive records, adhering to data protection regulations.
Facilitate timely access to records for authorized users and respond to documentation requests.
Conduct periodic audits to verify the integrity and completeness of records.
Coordinate archiving and disposal of records in line with retention schedules and legal standards.
Monitor compliance with records management policies and applicable legislation.
Support Council digitization efforts and contribute to the enhancement of electronic records systems.
Support in managing electronic records within the ERP system, specifically Microsoft Dynamics and sharepoint, by ensuring proper classification, storage, and retrieval of digital documents.
Generate reports and provide insights from records data to support administrative decision-making.


Qualifications and Experience


Bachelor’s degree in Records Management, Library Science, Information Science, or a related field.
Minimum of 3 years’ experience in records or information management.
Familiarity with electronic records systems and ERP platforms; experience with Microsoft Dynamics is a strong advantage.
Knowledge of records lifecycle, archiving standards, and data protection laws.
Strong organizational skills.
High level of integrity and attention to detail.