Duties and Responsibilities

Take oral dictation;
Word and data processing;
Manage e-office;
Operate office equipment;
Handle telephone calls and appointment;
Attend to visitors/clients;
Maintain office diary and travel itineraries;
Establish and monitor proceduresfor record keeping or correspondence and file movement;
Maintain an up to date filing system in the office;
Manage office protocol;
Ensure security of office records, equipment and documents including classified materials;
Supervising of office cleanliness; and
Manage petty cash.

Requirements for appointment
For appointment to this grade, an officer must have:

Served in the grade of Assistant Office Administrator III or Office Administrative Assistant II for a minimumperiod of three (3) years; and
Diploma in Secretarial Studies from the Kenya National Examination Council.

 OR

Business Education Single and Group Certificates (BES & GC) from Kenya National Examinations Council in thefollowing subjects;

Shorthand III (minimum 100 wpm);
Typewriting III (50 wpm)/Computerized Document Processing III;
Office Management III/Office Administration and Management III;
Business English III/Communication II;
Secretarial Duties II;
Office Practice II; and
Commerce II.


Certificate in Public Relations and Customer Care course lasting not less than two (2) weeks from the KenyaSchool of Government or any other recognized institution;
Certificate in Computer Applications from a recognized institution; and
Shown merit and ability as reflected in work performance and results.