Hello! We’re a small travel agency with a close team of women. Recently, a young guy was hired as a sales manager. But he has no basic knowledge, he doesn’t even know where China or South America are. I don’t understand how he’s going to sell tours to clients.
The owner thinks he’ll learn and do fine. But maybe he doesn't realize how little he knows? Should I tell the owner or stay out of it? I’m worried we could lose customers because of him. Thanks