Provide superior relationship management. Customer retention, loyalty, preference & devotion to corporate Relationships.
Work with SRMs or segment heads to upskill understanding of market, sales and product understanding.
Sell bank products to corporate customers including Multinationals, Large Corporates, Development organizations, Government and other parastatals enhance growth in customer numbers and achieve overall financial targets.
Provide superior relationship management. Customer retention, loyalty, preference & devotion to corporate Relationships.
Work with SRMs or segment heads to upskill understanding of market, sales and product understanding.
Sell bank products to corporate customers including Multinationals, Large Corporates, Development organizations, Government and other parastatals enhance growth in customer numbers and achieve overall financial targets.
Analyze and compare our product offer, service, pricing and financial performance against competition, and give feedback from market-market intelligence, to remain relevant and competitive to be the preferred financial provider in the market.
Identify new or additional business openings in the market-Research and information gathering.
Improve relationship management through regular visits, timely feedback to clients & continuous anticipation of their needs with the aim of exceeding their expectations.
Cross selling and retention of borrowing vs. Non–borrowing clients in Branches to maintain a clean & updated database.
Addressing/resolving corporate customer complaints and providing feedback promptly.