A reputable indigenous manufacturing company with over 25 years of contributions to the nation’s medical sector seeks to recruit a personable, customer centric individual to provide exceptional support to the organization’s customers.
Job Summary:
As the first point contact, you will ensure customer satisfaction, resolve issues efficiently and promote the organization’s brand. You will also provide administrative assistance to the administrative team.
Key Responsibilities:

Respond to customer inquiries via phone, email, chat or in-person.
Provide product/ service information, answers and solutions.
Maintain accurate customer records and database
Participate in customer feedback and satisfaction surveys.
Handling of all secretariat matters.
Typing of departmental operations report.
Handling all incoming/outgoing mails.
Co-ordination of telephone usage/management.
Stationery and utilities management.

Requirements:

Diploma in Secretarial Studies
Minimum of 2 years work experience
Skilled in the use of the computer 
Proficient in MS Word, Excel, Power Point & PageMaker
Amiable and Resourceful
Excellent verbal & written Communication Skill

Age:  Not above 30 years
Job Location: Jos, Plateau State