IT Support

  • Kenya
As an Information Technology professional with experience and extensive knowledge in cross-functional IT and project management, methodologies and techniques. Over the
years, I have acquired expertise in IT technical support, network administration, system testing and maintenance, windows server administration, active directory administration, software and hardware installation, troubleshooting and technical support and budgeting. A summary of the roles I handle includes; performing assessments of application controls and IT general controls, developing and implementing strategies for security back-up for all IT systems, designing, installing and configuring IT systems and upgrading servers as well as troubleshooting, training users, documenting all system procedures and improving data flow and reliability. I am looking to secure a position where my experience will be utilized in contributing to business value by developing and executing a strategic, long-term vision while leading the organization to achieve
measurable business results and growth.
  • Management
  • Customer service
  • Microsoft Office
  • MySQL
  • System administration
  • Team management
  • Cybersecurity
  • policy
  • Troubleshooting and Maintenance
  • Service Desk Administration
  • Set up and Maintenance:
  • Data Analysis: