Responsibilities


Responsible for delivering revenue and customer growth targets.
Identify potential new sales opportunities and prospects.
Establishing customer needs, identifying prospects, setting appointments, making effective qualifying sales calls, and managing the sales cycle to close new business in all service categories.
Track customer service KPIs and metrics by ensuring the customers are likely to recommend a company/product/service to their friends or colleagues.
Achieve maximum sales profitability, growth, and account penetration within an assigned territory/market segment.
Make sales follow-up calls with clients to establish the clients’ satisfaction levels with company products and services.
Collaborating with relevant departments to ensure the implementation of integrated strategies.
Analyze the territory/market’s potential, track sales, and status reports.
Supply reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Collaborate with the Infrastructure team to deploy networks in potential/prospective regions, estates, and MDUs, guaranteeing a sales rate of 60% or higher upon the completion of fiber readiness in the area.


Requirements


Proven work experience as a Sales Representative in an Internet Service Provider.
Diploma or Bachelor’s degree in business or a related field.
2 years experience selling home fibre and or internet services.
Familiarity with CRM practices.