Purpose

Responsible for maintenance of client data to ensure timely creation, purchase, receipting, withdrawal, and reconciliation of clients’ accounts on a daily basis.

Primary Responsibilities

Responsible for follow up on swift resolute of bank channel integration challenges.
Contact customers to verify their transactions.
Confirm client bank details, balances and prepare payment schedule.
Liaise with custodians for resolution of reconciliation issues;
Distribute income for the various funds at different periods;
End of day process for purposes of generating pricing;
Prepare weekly and monthly production reports.
Dispatch of client statements.
Participate and attend scheduled trustee meetings.
Reconcile and review all cheque details, identifying bounced cheques and inform clients.
Contact new clients to confirm receipt of funds, process flow and product information.
Ensure dispatch of monthly member statements
Prepare and dispatch instructions to the custodians.
Contact and respond customers to their requests
Responding to any queries/complaints on credits

PERSON SPECIFICATION
Academic Qualification

Bachelor’s Degree in relevant business field

Professional Qualification

Progress towards relevant professional field (Added advantage)

Experience

Up to two (2) years’ relevant experience.

 Skills and Competencies

MS Suite
Strong interpersonal skills.
Excellent written and oral communication abilities.
Time management and multi-tasking skills.
Excellent attention to detail.
Ability to exercise prudent judgment.
Ability to organize, multitask, prioritize, and work under pressure
Proactive and able to work with minimal supervision