PURPOSE:

Reporting to the Director, Branch & Distribution, the position holder will be responsible for evaluating, pricing, and setting terms for risk proposals to achieve desirable loss ratio and profitability. The role involves underwriting General Business in a commercially sound manner while ensuring operational efficiency and effectiveness.

PRIMARY RESPONSIBILITIES:


Coordinate the preparation and submission of bids, tenders, and proposals in response to client requirements (both physical and online submissions)
Requesting correct bid bond & performance security amounts from the bank
Returning bonds for cancellation in cases where tender was unsuccessful.
Sending of Authorization Letters, Forwarding Letters and Broker’s statutory requirements
Delivery of direct client tenders, handling of customer calls, walk in clients enquires, follow-up on bid & performance bonds/ securities.
Tender Business Reporting – Participating in tender opening and advising sales team on outcomes and areas of improvements and updating of the Tender Log Outcome
Prepare and maintain tender reports and a tender log tracker (monthly performance reports on tender achievements).
Put in place mechanisms to build and sustain good relations with clients and intermediaries.
Support the business development and retention teams in executing sales strategies to achieve revenue targets.
Collaborate with internal stakeholders, including underwriters, actuaries, and legal teams, to ensure bid submissions meet regulatory and company standards.
Respond to all incoming calls, letters, emails from clients/brokers within set TAT’s and attend to walk in clients promptly and professionally. Ensure all issues complaints are promptly and pro-actively resolved.
Provide monthly intelligence reports on prevailing market rates and terms.
Ensure all CIC Group and subsidiary renewable tender documents remain current and up to date.


Key Skills, Knowledge, Experience and Behavioural Competencies

Academic and Professional Requirements


Education    Bachelor’s Degree.    Degree in business or related field.
Professional Qualification    Progress towards CII or IIK is an advantage
Proficiency in MS Office and other applications.


Experience Required:


One year Minimum experience in similar role   
Exposure to procurement processes is a plus.