Job Description


To deliver a quality service and manage service gaps realised by clients as they engage through the bank's various touchpoints. Deepen bank-client relationships primarily focused on lending and transactional product entrenchment and uptake on the bank's rewards programme. Mainly driven via campaigns execution and reactive response to client demands.


Qualifications


Type of Qualification: First Degree
Field of Study: Business Commerce
Licenses & Certifications: FAIS Representative


Experience Required

Client Coverage


Personal and Private Banking
1-2 years
Relevant FAIS qualification with FAIS experience and operate without supervision for intermediary services. Operate under supervision for advice. Previous experience within a physical, virtual or voice branch environment with good understanding of bank processes, policies and products.