About the Role

We seek highly motivated and detail-oriented IT Support to provide Information Technology support to an Exploration and production company. 

To manage and maintain the network infrastructure, as well as the acquisition, installation, maintenance, troubleshooting, and repair of computer hardware devices

To manage all software applications running on the hardware devices and ensure they provide adequate support to the company to achieve set objectives.

Key Duties and Responsibilities 


Provides robust support for IT platforms and infrastructure for  business operations.
Assists in implementing IT strategies, policies, and procedures
Plans, designs, and maintains data networks and servers
Provides technical support to users on network issues
Administers day-to-day operations of networks and servers
Implements LAN/WAN maintenance and management procedures.
Establishes and maintains user accounts, profiles, file sharing, and access privileges on the company intranet
Installs, supports, and maintains both physical and virtual network servers and appliances
Oversees the day-to-day operation of computer networks within the company
Liaises with the Internet Service Providers and other vendors for cost-effective services in line with Service Level Agreements
Maintains computer peripheral equipment such as scanners, and printers and ensures that these are prepared and ready to be used.
Deployment of computer hardware around the company.
Manages relationships with service providers to ensure seamless, cost-effective, and hitch-free internet connectivity.
Maintains logs and records of daily data communication transactions, problems, and remedial actions.
Provides support and maintenance to the business’ software and applications
Installs client/server applications and essential software patches carries out any required maintenance of applications, and identifies compatibility issues, escalating appropriately
Supervises and performs hands-on training for computer users and operators.
Develops and executes company-wide disaster recovery and business continuity plans for software, data, and applications
Performs the addition, removal, and updates of staff data and access rights in line with the information security policy.
Administer and maintain databases, ensuring they are secure, backed up, and optimized for performance.
Implement and enforce data security protocols to safeguard sensitive information, ensuring compliance with industry regulations and company policies.


Education and Experience


Bachelor’s Degree in Computer Science or Engineering.
Min of 5 years’ experience in a related role
Professional qualifications: CCNA, COMPTIA A+, N+ and MCS
Hands-on experience in maintaining SAP, LAN, WAN, Thin Clients, Printers, Outlook, MS Office etc.


Skills and Competencies


System Administration
Database Administration
On-Call, Networking Knowledge
Data Management
Network Hardware Configuration
Network Maintenance,
Network Performance Tuning.