Job Purpose:
Reporting to the Administrative Officer of SBM (NBFC) Holdings Ltd, the Front Desk Officer will be the first point of contact of the Company, attending to visitors and phone calls, general queries and acting as a liaison between staff and other parties, whilst supporting daily activities and assisting in the coordination of the Company’s initiatives.
Key Responsibilities:

Promptly attend to phone calls and queries, redirect/relay messages to the respective team
Ensure follow up where staff are expected to revert to other parties
Attend to clients’ general queries
Maintain filing as appropriate
Contribute to a culture of service excellence
Perform any other cognate duties as and when required

Qualifications, Experience & Skills:

HSC Holder
At least 5 years’ experience in a similar role
Organised team player with a can-do attitude
Fluent in English and French
Excellent communication, organisational and interpersonal skills
Professional telephone manner
Customer service focused

Closing: 23rd February 2023.