Roles and Responsibilities


Ensure adherence to and continuous improvement of HR operational policies and processes
Assist with recruitment, performance management, staff discipline, and HR administration
Coordinate staff accommodation, facilities, and transport
Oversee cleanliness and comfort in employee accommodation, canteen, and restrooms
Promote good employee conduct and manage disciplinary procedures when needed
Ensure annual appraisals are completed, and follow up on development needs
Assist with communication of key messages to staff
Maintain confidential staff files, documents, and pay scale information
Manage payroll in line with budget guidelines
Promote employee communication channels and encourage feedback
Maintain positive relationships with staff representatives and resolve grievances
Assist in organizing employee events (staff meetings, parties, community service, etc.)
Support staffing and training needs to enhance operations
Ensure compliance with legal and statutory requirements


Qualification and Experience


Bachelor's Degree or Higher Diploma in Human Resource Management or a related field
At least 3 years of experience in a similar role within a hotel setting
Strong interpersonal and communication skills
Proven leadership and team management abilities
Proficient in both oral and written English
Excellent computer skills (MS Word, Excel, Outlook)
Member of the Institute of Human Resource Management (IHRM)