Job Summary:


We're looking for a proactive Customer Service Admin to support our Sales team. The role involves handling customer inquiries, processing orders, coordinating with departments, and ensuring smooth operations.


Key Responsibilities:


Process and track customer orders
Provide order updates to customers & sales team
Verify stock, credit limits & escalate issues
Coordinate deliveries with Dispatch Maintain records, invoices & ETR receipts
Share account statements & follow up on overdue accounts
Important: We never request payment during recruitment. Stay alert against fraud.


Qualifications:


Diploma in Business Admin/Customer Service (Degree an advantage)
2+ years' experience in customer service/sales admin
Proficient in Google Workspace & SAP Strong communication, accuracy & problem-solving skills


Key Skills:


Strong communication and interpersonal abilities.
Proficient in Google Workspace
(Sheets, Docs, etc.) and SAP systems.
High attention to detail and accuracy.
Ability to work effectively under pressure in a fast-paced environment.
Customer-focused with strong problem-solving skills.
Proactive, results-driven, and a collaborative team player.