Summary


We are currently seeking an experienced and detail-oriented Visa Application Team Lead with a minimum of 5 years of experience handling a wide range of visa application processes. 
The successful candidate will lead the application team, ensure high-quality submissions, and uphold client satisfaction through efficient and accurate service delivery.


Responsibilities


Team Leadership: Supervise and coordinate the day-to-day operations of the visa application team, ensuring productivity, accuracy, and adherence to timelines.
Application Oversight: Review and approve visa applications across various categories (e.g., visitor, student, work, settlement, family, business, skilled migration) before submission.
Quality Control: Implement quality assurance procedures to minimize errors and improve success rates.
Training & Support: Mentor and train team members on visa requirements, policy changes, and application procedures.
Client Liaison: Serve as a point of contact for complex client cases, offering expert guidance and ensuring excellent service delivery.
Process Improvement: Identify inefficiencies in the application process and recommend strategies for workflow optimization.
Compliance Management: Ensure all applications comply with up-to-date immigration laws, regulations, and firm standards.
Reporting: Generate and present reports on team performance, success rates, and client satisfaction to management.


Requirements


Interested candidates should possess a Bachelor's Degree with
Minimum of 5 years of hands-on experience with a wide variety of visa application processes.
In-depth knowledge of UK, Canada, US, Schengen, and other global visa categories.
Demonstrated experience in team leadership or supervisory roles.
Exceptional organizational and attention-to-detail skills.
Ability to manage multiple applications simultaneously and meet deadlines under pressure.
Strong understanding of immigration regulations and documentation requirements.
Excellent written and verbal communication skills.
High level of professionalism, integrity, and client confidentiality.


What We Offer


Competitive salary (N250,000 - N350,000 monthly) and performance incentives.
A leadership role in a respected and fast-growing immigration firm.
Professional development and ongoing training.
Collaborative team culture with opportunities for career growth.
Meaningful work that helps clients achieve life-changing outcomes.