KEY RESPONSIBILITIES

Strategy Development & Execution


Design and implement an ecosystem strategy for NGOs, foundations, and donor-funded projects.
Translate sector needs into targeted Customer Value Propositions (CVPs), encompassing banking, credit, payments, insurance, and digital channels.


Stakeholder Engagement & Relationship Management


Build and maintain strategic relationships with NGOs, funding partners, UN agencies, government-aligned programs, and implementation partners.
Engage with procurement officers, grant managers, finance directors, and program leads to provide comprehensive banking solutions.


Ecosystem Structuring & Value Chain Finance


Map NGO value chains (e.g., implementing partners, suppliers, contractors, field agents).
Develop and promote financing solutions for:
NGO contractors and vendors
Healthcare and education programs
Relief supply and logistics networks
Introduce tailored lending models (e.g., program-based credit, LPO financing, guarantee-backed funding).


Product Innovation & Digitization


Co-develop embedded banking tools for:
Donor disbursements
Beneficiary payments
Mobile-based grant tracking and reporting
Leverage fintechs to digitize cash transfer programs, field agent payments, and NGO treasury services.


 Internal Coordination & Collaboration


Work cross-functionally with Corporate, Retail, Micro-Banking, DFS, Treasury, and Bancassurance to deliver aligned solutions.
Coordinate ecosystem sales enablement and performance reporting across business units.
Ensure proper revenue attribution and joint scorecard reviews across contributing teams.


Data & Performance Analytics


Maintain an up-to-date NGO ecosystem database with funding levels, projects, geographies, and transaction volumes.
Track and analyze ecosystem KPIs including deposits, credit utilization, product penetration, and client engagement.


Thought Leadership & Sector Visibility


Represent KCB in NGO forums, donor workshops, and sector networks.
Generate insights on trends in aid financing, humanitarian innovations, and regulatory changes impacting NGOs segment.


MINIMUM POSITION QUALIFICATION REQUIREMENTS

Academic & Professional 


Education     Bachelor’s degree    Bachelor’s degree in any relevant area     RQ
Professional Qualifications    Any relevant field    AA     
Master’s degree    Any relevant field    AA     


Experience


Total Minimum No of Years’ Experience Required     6


Detail    Minimum No of Years    Need Type[1]


Sales and business development    6    ES
Relationship and stakeholder management    6    ES
Experience in the NGO  sector     3    ES
Management reporting and presentation    3    ES
Project management    3    DE
Digital products solutioning     2    DE
Business (performance) analysis    2    ES
Financial analysis    2    ES
Credit/lending     2    DE
Banking operations    2    DE