Role Purpose:


Ensures the safety of guests, staff and property by leading all security operations, enforcing safety protocols, managing risks and ensuring compliance with regulations. The role supports a secure, welcoming environment that upholds the hotel's reputation and smooth operations.


ROLES AND RESPONSIBILITIES

(include but are not limited to):


Develop and enforce security policies, systems and procedures. Oversee surveillance, access control and incident response.
Coordinate with law enforcement and manage investigations.
Conduct risk assessments and protect physical/IT assets.
Lead, train, and manage the security team.
Ensure adherence to health and safety regulations (OSHA 2007).
Manage emergency protocols and conduct safety training.


Experience and Qualifications:


Security/law enforcement background preferred.
Diploma and professional security training required.
Membership in PROASAK or similar bodies a plus.
5+ years as a Security Manager within a 4- or 5-star hotel, preferably with an international brand.
Computer literate.


Skills and Competencies:


Proven leadership in hotel security operations.
Strong knowledge of hotel operations and security systems.
Expertise in surveillance, vigilance and fire safety.
Understanding of Health & Safety standards and emergency response.
Computer proficiency (reports, presentations, emails).
Analytical, critical thinking and investigative skills.
Excellent written and verbal English communication.
Effective team leadership and organizational abilities. Professionalism, integrity, confidentiality and a positive attitude.
Flexibility to work varied hours and respond to emergencies.
Observant and responsive to unusual situations.


Deadline: 9th June 2025.